Hi Kelsey, thank you for taking the time to provide your constructive feedback. We will look into the hot water as what you are describing is unusual. Please be aware that our rooms are tiered, single rooms are great for one nighters, the bulk majority of the motel's rooms however are full kitchen studios and suites, all recently upgraded, a few are small apartments. Please feel free to take a look at these the next time you are in town, we are happy to help. All the best, The Florence Motel

Hi Michelle, Glad you enjoyed your stay. Safe travels, see you next time :)

Thanks for the feedback, glad that overall you were comfortable. Will look into this. The intent is that all of our rooms are non smoking.

Hi Shawn, we're sorry to hear that you did not fully enjoy your stay. We are currently under new ownership and are working our way through the rooms to update and improve them. We hope that you will give us another chance if you ever find yourself in the area again. Thank-you for choosing to stay with us.

Hi Ken, thank-you for providing us with your feedback. We are currently under new ownership and are working our way through the rooms to update and improve them. We are glad to hear that you otherwise enjoyed your stay. We hope to see you again. Thanks.

Thank-you for your nice review. We hope to see you again.

thank you for the great review, hope to see you again soon.

Thank-you for your review. We are happy to hear that you enjoyed your stay!

Hello, thank-you for taking the time to provide us with your feedback. We are happy to hear that you were pleased overall with your stay and will look into rectifying the items that you mentioned. Thanks again.

Hello, thank-you for taking the time to provide us with your feedback. We are always looking for ways to improve. We are very sorry to hear that our property did not meet your expectations. Our property is quite old; however, we are currently working on renovating and updating some of our rooms. We hope that you find properties more to your liking on the remainder of your travels and hope that you might give us another chance if you are ever in the area again. Thank-you again for your feedback.

Hi Jeff, thank-you for your feedback. I am wondering if you could tell us which room number you stayed in so we can take a look at the TV. We are happy that you enjoyed your stay otherwise. Thanks again.

Hello, thank-you for your feedback. We are pleased to hear that you were happy with your room and the parking. We hope to see you again.

Hi Steven, thank-you for your feedback. We are pleased to hear that you enjoyed your stay. We hope to see you again!

Hello, thank-you for your feedback. We are sorry to hear that you did not enjoy your stay. Please let us know about your experience so we can improve. Thank-you.

Hello, thank-you very much for staying with us and for providing us with your feedback. We are pleased to hear that you enjoyed your stay and we will definitely look into what caused the smell so we can avoid that issue in the future. Thank-you.

Hi Jed, thank-you for your review. We are very pleased to hear that you enjoyed your stay and that you were happy with your room. We hope to see you again if you ever find yourself out this way again.

Hello, thank-you for your feedback. Most of our rooms do not have air conditioning; however, we have fans in all of the rooms to help with the heat in the summer. We are currently working on renovation and updating some of our rooms. Thanks again for your feedback and for choosing to stay with us. We hope you will try us again.

Hello, thank-you for your feedback and for bringing these items to our attention. The grass and flowers have now been tended to. We try to keep the parking lot as clean as possible; however, sometimes work crews track mud in from their trucks and we have to wait until it is dry enough to clean it up which is why it had not been cleaned up right away. We are not responsible for the state of guest's vehicles as that is their own personal property. We appreciate you staying at our motel and hope that you were happy with your room and stay overall. We hope that you will give us another chance if you are ever in the area again. Thank-you.

Hello Shelley, thank-you for your positive feedback. We are happy to hear that you enjoyed your stay and that we were able to provide a home away from home for you. We hope to see you again.

Hello there, thank you for your feedback. We appreciate that these items have been brought to our attention. We will look into repairing the flooring and putting screens on the windows. The wasp nest has now been dealt with. We were not able to get a maintenance worker in to deal with it over the weekend that you were here; however, they came in on the Monday and it is no longer an issue. Thank-you once again for your feedback. We do hope that you will give us another chance if you ever find yourself out this way.

Hello, thank-you for your feedback and for bringing these issues to our attention. We will make sure to look into the issue with the smell in the room. Unfortunately most of our units do not have air conditioning; however, we are working on getting fans put in all of our rooms which should help during the summer heat. Thank-you again for your feedback and we hope you will try us again if you are ever in the area.

Hello, thank-you for your feedback and for bringing this to our attention. We will look into the matter promptly to ensure it does not happen again. Thank-you again and we hope you will try us again if you are ever in the area.

Hi Elizabeth, thank-you for your response. We are glad to hear that you enjoyed your stay and hope to see you again if you ever find yourself in Smithers again.

Thank-you for your response! We are happy to hear that you enjoyed your stay!

Hello Scott, thank-you for your feedback. We are pleased to hear that you enjoyed your stay and hope to see you again!

Hello James, thank-you for your positive feedback. We are pleased to hear that you enjoyed your stay. We will look into the things you mentioned. We hope to see you again should you find ever find yourself in the area again. Thank-you.