6/10 - Ok
Chelsea C.
9 de ago. de 2025
Pontos negativos: Limpeza
I stayed at this property with my family, including four children two of whom are babies. The place wasn’t cleaned properly before our arrival. The floors were visibly dirty, and we even found personal items left behind by previous guests, which made us question the hygiene standards right away, including popcorn in the sofa. One of the beds was covered in some kind of sticky residue, which was disgusting. The drywall wasn’t finished and the property was infested with invasive spotted lanternflies. They were everywhere on the porch and kept finding their way inside the house, creating a constant battle to keep them out. During our stay, we lost both power and water, which was incredibly inconvenient with babies in tow who need reliable access to basic essentials. I ended up being late to my best friend’s wedding, and couldn’t be a bridesmaid because of this. Despite this major disruption, we weren’t offered a partial refund. The neighbors were blasting music every single night, until 3 AM. This made it impossible to get a good night’s sleep. One of the checkout requirements was to clean up the property ourselves, which we did thoroughly. But why on earth were we charged a cleaning fee when the place wasn’t even clean when we got there? It seems hypocritical and unfair.
Chelsea C.
Hospedou-se por 2 diárias em ago. de 2024
