Castelos em Shasta Cascade, CA

"Clean room and stuff was clean and just when they cleaned they mopped and it was super wet. It was so slippery. I seen one of the guest that was there fell and it bothered me because they didn’t bother to say anything to that person. How can we help? Are you OK? I like this young person cleaning but other than that had decent breakfast quiet the parking lot was OK and yes was good customer service so what day again just hopefully they take care of their maintenance and the person that fell that...

"It was a really nice space and it seems to be really new. Everything was clean and useful, my husband and I were traveling across the state and this was the nicest affordable space we stayed at. Staff were friendly and they had food and snacks you can buy at the front of check in. All in all I recommend."

"What a wonderful staff this place has. Hometown feel with clean rooms and great food."

"Basic room but had everything I needed, bed was comfortable."

"Helpful and friendly staff, easy parking, quick check in"

"The small room was clean and just what we needed for one night. Staff was very helpful. A really good dinner house was right across the street so we didn't have to drive. We would stay there again!"

"Friendly staff. Rooms where clean and had amenities. Breakfast was pretty good. No sausage or bacon or anything but plenty of other options. Overall id stay here again."

"Dirty sheet and blanket."

"Excellent value for me. Just there overnight. Staff was friendly and the room was great."

"This Best Western is listed as a “Plus” hotel. This is not a “Plus” hotel. Was very disappointed when we arrived."

"Breakfast was delicious. Staff was friendly and room was clean"