Opções para refeição

Avaliações de Conrad Shanghai

5 out of 5
Conrad Shanghai
789 Nanjing Road East, Shanghai, Shanghai

Avaliações

8,6

Excelente

Nota 10 - Excelente. 457 de 1003 avaliações" "
Nota 8 - Boa. 379 de 1003 avaliações" "
Nota 6 - Ok. 111 de 1003 avaliações" "
Nota 4 - Insatisfatória. 32 de 1003 avaliações" "
Nota 2 - Terrível. 24 de 1003 avaliações" "

8,8/10

Limpeza

8,6/10

Serviço e funcionários

8,0/10

Comodidades

8,4/10

Condições e instalações da propriedade

8,0/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Neuza

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Localização perfeita!
A localização é perfeita! Serviço de concierge perfeito! Suite muito confortável e a vista para a Praça do Povo é ótima! Algumas observações: o restaurante italiano deixa a desejar a porcão de comida é pequena para uma mulher e o sabor ok! O preço muito caro para os pratos e a ambientação fria e sem personalidade, não vale a visita!
Resposta de Benjamin Zahn General Manager Le Royal Méridien Sh em 18 de abr. de 2018
Dear Valued Guest, Welcome to Le Royal Meridien Shanghai, We cannot thank you enough for taking the time to let us know just how much you enjoyed your time with us.Thanks for your recognition for our location and staff. we will continue to improve. expected we could bring more surprises when you back to our hotel,looking forward to see you again and wish you all the best

10/10 - Excelente

eduardo

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2018

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Ok
the room is smaller and expensive than some other top-name hotels in the area, but very comfortable. Excellent breakfast buffet. Check out was slow.
Resposta de Benjamin Zahn em 13 de jul. de 2016
Dear Value Guest, Thank you for taking the time to leave such thorough feedback following your stay with us. This specificity is extremely beneficial for us to continue our improvement efforts with our team! We look forward to welcoming you back to Shanghai very soon! Have a wonderful day, Benjamin Zahn General Manager Le Royal Meridien Shanghai

10/10 - Excelente

Pedro H S

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

10/10 - Excelente

Denise H S

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
otima localizaçao
adorei o hotel,muito bem localizado, proximo a area de comerciol,proximo ao metro

10/10 - Excelente

Wai Kei Kevin

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Conrad Shanghai em 24 de abr. de 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

6/10 - Ok

Helen

Viagem com a família
Pontos positivos: Serviço e funcionários e comodidades
The location is fantastic as there's a food hall about a 2 minute walk away, the metro is about a 5 minute walk and the whole street is full of shops. Also the view from room at night is amazing. However this is not a 5 star hotel. First of all, it was inconvenient having to take 2 lifts every time just to go up to my room. Secondly, the bathroom has almost see through glass doors and a random window which I'm not a fan of as I prefer to have full privacy in the bathroom and the toilet had a slight smell. Also, the bathroom has slidding doors which do not open smoothly and seem to get stuck often. Lastly, the bed I was sleeping on was not clean as I was waking up with hives but the lovely cleaning lady helped change it for me and had no further problems after that. For the price I paid I'm disappointed in the quality of the hotel and would not stay here again.
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Conrad Shanghai em 19 de abr. de 2024
Dear guests, thank you for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. We have shared your feedback with the relevant department. We will strengthen the service and improve the details in the future operation to provide you with higher quality experience. Thank you for your feedback. Your feedback will help us to continue to improve the quality of our service. Look forward to your next visit!

10/10 - Excelente

ARISARA

Viagem com a família
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
อยู่ใกล้รถไฟฟ้า สถานีpeople square ออกทางออก19 คะ รอบโรงแรมเป็นแหล่งshopping
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Conrad Shanghai em 16 de abr. de 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

6/10 - Ok

Ida

Check in problem
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Conrad Shanghai em 15 de abr. de 2024
Dear guests, thank you very much for choosing Conrad Shanghai. Please accept our sincere apologies for your unpleasant experience during your stay. We have shared your feedback with the relevant department. We will strengthen the service and improve the details in the future operation to provide you with higher quality experience. Look forward to your next visit!

10/10 - Excelente

Deyou

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It's right in the center of Shanghai and you can go every tourist places easily.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Conrad Shanghai em 15 de abr. de 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

2/10 - Terrível

Gankhuyag

Staff was not trained enough. They tried to double the charge for taxi.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Conrad Shanghai em 15 de abr. de 2024
Dear guests, thank you very much for choosing Conrad Shanghai. Please accept our sincere apologies for your unpleasant experience during your stay. We have shared your feedback with the relevant department. We will strengthen the service and improve the details in the future operation to provide you with higher quality experience. Look forward to your next visit!

8/10 - Boa

Zeen

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice staff service; Good breakfast
Hospedou-se por 1 diária em mar. de 2024
Resposta de Conrad Shanghai em 10 de abr. de 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

10/10 - Excelente

Azusa

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
地下鉄の駅が近く、起点として動き回るのに最高の立地でした。朝食は多彩で味もどれも美味しく大変満足できました。接したスタッフどなたも気持ちの良い応対で、次回上海滞在時も利用したいです。
Hospedou-se por 1 diária em abr. de 2024
Resposta de Conrad Shanghai em 9 de abr. de 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

6/10 - Ok

Anna

Viagem com a família
Pontos positivos: Limpeza
This hotel in located Nan Jing walking street, it easy for shopping and dining. But the conditions of in and out of the hotel is not convenient and confusing because the hotel service is not in the first floor and mixed with merchants shop. As a 5 star hotel. it poorly constructed.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Conrad Shanghai em 1 de abr. de 2024
Dear guests, thank you for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. We have shared your feedback with the relevant department. We will improve the details in the future operation to provide you with higher quality experience. Thank you for your feedback. Look forward to your next visit!

10/10 - Excelente

Vincent, Thornton

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great property and perfect location. The gym needs a little updating but is still functional. Would definitely stay again.
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Conrad Shanghai em 18 de mar. de 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. We have shared your feedback about gym with the relevant department. Looking forward to your next visit!

10/10 - Excelente

Mark

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Conrad Shanghai em 14 de mar. de 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

6/10 - Ok

Chau hung

Hospedou-se por 3 diárias em mar. de 2024
Resposta de Conrad Shanghai em 13 de mar. de 2024
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. We warmly remind you that during your stay, if you encounter any problems, please feel free to feedback to our hotel, in order to help you solve the problem at the first time. Your feedback will help us to continue to improve the quality of our service. Look forward to your next visit!

8/10 - Boa

canson

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good convenient hotel at hood location
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Conrad Shanghai em 1 de mar. de 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

10/10 - Excelente

Yuxi

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
One of the best hotels in East Asia, providing a luxurious experience, the only downside I would say is the elevators can be confusing because there are so many. All the amenities are beyond great comparing with other Hilton and Marriot hotels I stayed in East Asia.
Resposta de Conrad Shanghai em 29 de fev. de 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

10/10 - Excelente

Shi

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Some refurbishing is needed. Things getting a little worn out. Nevertheless, wonderful stay overall. Price was fantastic.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Conrad Shanghai em 27 de fev. de 2024
Dear guests, thank you for choosing Conrad Shanghai! Your recognition will be a great encouragement to the hotel and a driving force for our continued progress. We have shared your feedback with the relevant department. We will improve the details in the future operation to provide you with higher quality experience. Thank you for your feedback. Your feedback will help us to continue to improve the quality of our service. Look forward to your next visit!

8/10 - Boa

Pachiraya

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
ประตูด้านหลังไม่เปิด เดินออกมาถนน ค่อยข้างไกล ไฟในห้องมีเสีย 1 ดวง นอกนั้นสะอาด แม่บ้านบริการดูแลดีค่ะ
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Conrad Shanghai em 23 de fev. de 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Thank you for taking the time out of your busy schedule to review your stay and share it with other guests. Your patience and detailed review is the greatest affirmation of our service and team members, and is also a constant motivation for us to do better. We have shared your feedback with the relevant department. Your feedback will help us to continue to improve the quality of our service. Look forward to your next visit!

10/10 - Excelente

Reem

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Conrad Shanghai em 18 de fev. de 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

10/10 - Excelente

Xiaozhou

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Conrad Shanghai em 17 de jan. de 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

6/10 - Ok

CHOON HO

Hospedou-se por 6 diárias em jan. de 2024
Resposta de Conrad Shanghai em 16 de jan. de 2024
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. We will revisit our service standards and train our employees. We look forward to meeting you again so that we have the opportunity to provide you with a high level of facilities and services.

8/10 - Boa

Carmen

Pontos positivos: Limpeza e serviço e funcionários
酒店地點便利,房間空間也充足,不足之處,是室內暖氣系統不能個別調校,夜晚熱醒了再也睡不着
Hospedou-se por 3 diárias em jan. de 2024
Resposta de 上海康莱德酒店 em 11 de jan. de 2024
尊敬的宾客,非常感谢您选择下榻上海康莱德酒店!非常感谢您的入住及对酒店的评价,未能给您带来满意的住宿体验,我们深表歉意。就我们了解到由于客房设施的原因未能给您带来好的体验,酒店会对房间以及其他各种设施进行定期维护和升级,完善每一个细节,给您提供更优质的入住体验。感谢您的点评,您的意见对我们很重要,细节服务一直是我们长期以来尤为关注的重点,很高兴您能及时提点我们,期待您的再次光临!

8/10 - Boa

Shin sin

Viagem com a família
Pontos positivos: Condições e instalações da propriedade e conforto do quarto
Apparently hotel underwent partly renovation, some parts of the rooms look unfinished and old. Reception and concierge service could be better. However met a service crew in breakfast place that was really energetic and helpful.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Conrad Shanghai em 11 de jan. de 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. We have shared your feedback with the relevant department. Thank you for your feedback. Looking forward to your next visit!

10/10 - Excelente

JIWON

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was a perfect choice to stay in Conrad Shanghai. I stayed for 5 days.
Hospedou-se por 5 diárias em dez. de 2023
Resposta de Conrad Shanghai em 9 de jan. de 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

10/10 - Excelente

Hyunsook

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
역시 콘래드
두번째 이용한 호텔입니다 내부가 엘레강스하고 깔끔해요
Hospedou-se por 1 diária em jan. de 2024
Resposta de Conrad Shanghai em 9 de jan. de 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

10/10 - Excelente

sungtae

Viagem com a família
가족여행으로 3박 이용했습니다 만족스런 최고의 서비스로 다음에 또 이용할계획입니다 감사합니다
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Conrad Shanghai em 9 de jan. de 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

2/10 - Terrível

hsun wu

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
5星級的酒店限制礦泉水使用 浴室沒有做到乾濕分離的水準 清潔方面沒有做到位
Hospedou-se por 3 diárias em dez. de 2023
Resposta de 上海康莱德酒店 em 9 de jan. de 2024
尊敬的宾客,非常感谢您选择下榻上海康莱德酒店,并给予的真诚反馈!我们很遗憾在您的入住期间,酒店未能提供给您高品质的服务,对此我们深表歉意!我们十分重视您反馈的意见,并努力为每一位宾客提供优质的服务。您的反馈将帮助我们改进我们的培训流程,提升员工的服务态度及专业素养。希望您能再次入住我们的酒店,并亲自体验我们的进步。再次对给您带来的不便,表示诚挚的歉意!

10/10 - Excelente

REGINA

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Room temp was difficult to adjust, so had warm, stuff nites
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Conrad Shanghai em 4 de jan. de 2024
Dear guests, thank you for choosing Conrad Shanghai! We have shared your feedback with the relevant department. We will improve the details in the future operation to provide you with higher quality experience. Thank you for your feedback. Your feedback will help us to continue to improve the quality of our service. Look forward to your next visit!

10/10 - Excelente

Nayeong

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The location of the hotel is excellent. The room is in good condition. I was satisfied to choose a pillow service. I will visit again next time.
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Conrad Shanghai em 26 de dez. de 2023
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

4/10 - Insatisfatória

Axel

Viagem de negócios
Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
Ok but not impressive for being a 5-star
An ok place but not as premium as one expects from 5-star hotels in China. Service & class off restaurant staff is relatively low as well as the overall flow and feel of the reception area. Room is ok but nothing special.
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Conrad Shanghai em 15 de dez. de 2023
Dear guests, thank you for choosing Conrad Shanghai! We have shared your feedback with the relevant department. We will strengthen the service and improve the details in the future operation to provide you with higher quality experience. Thank you for your feedback. Your feedback will help us to continue to improve the quality of our service. Look forward to your next visit!

4/10 - Insatisfatória

lulei

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Conrad Shanghai em 11 de dez. de 2023
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. We hope you share your feedback with us so that we have the opportunity to provide you with a better experience. Look forward to your next visit!

4/10 - Insatisfatória

SOH

Viagem de negócios
Pontos negativos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The room temperature is set at 25 and very uncomfortable. They came and not able to fix it. Very unpleasant.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Conrad Shanghai em 11 de dez. de 2023
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. We have shared your feedback with the food & beverage department. We will strengthen the service and improve the details in the future operation to provide you with higher quality experience. Thank you for your feedback. Your feedback will help us to continue to improve the quality of our service. Look forward to your next visit!

10/10 - Excelente

Pramod

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing experience
Resposta de Conrad Shanghai em 18 de fev. de 2024
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

4/10 - Insatisfatória

Viajante verificado

Pontos positivos: Serviço e funcionários e conforto do quarto
Smoking smell
We changed rooms three times to get to a non-smoking smell room.
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Conrad Shanghai em 5 de dez. de 2023
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. But your feedback is invaluable to us, as we may revisit our service standards and train our employees. We look forward to meeting you again so that we have the opportunity to provide you with a high level of facilities and services.

10/10 - Excelente

Charlotte

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Really nice hotel
Really nice hotel, well decorated and well situated. Staff friendly at reception and concierge desk. I stayed for 6 nights in two different stays and got upgraded to an executive room on my second stay, which was a very nice gesture. The downside was the set check in time at 3pm which generates long queues especially on Saturday. I’m sure there must be a better system to avoid such issue that they admitted was a recurring one.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Conrad Shanghai em 5 de dez. de 2023
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Your feedback is invaluable to us, as we may revisit our service standards and train our employees. Looking forward to your next visit!

10/10 - Excelente

Meidy

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The location is very strategic.
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Conrad Shanghai em 4 de dez. de 2023
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

10/10 - Excelente

Pin

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Best location with exceptional luxury experience
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Conrad Shanghai em 24 de nov. de 2023
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

6/10 - Ok

Guili

Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Conrad Shanghai em 20 de nov. de 2023
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. We will strengthen the service and improve the details in the future operation to provide you with higher quality experience. We look forward to meeting you again so that we have the opportunity to provide you with a high level of facilities and services.

6/10 - Ok

George

Viagem de negócios
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Very disappointed
First day the curtain malfunctioned, and the bathtub plug broke! After hours of fixing, they allowed a room change but that wasted half of the day! Second day after the room change, it seemed fine, until I took a shower, the water flooded out due to drainage problem, the whole bathroom was filled with water! A technician was sent again, and I had to wait in the room again for it to be fixed and have all the mats and towers changed. Not the quality i was expecting for Conrad
Hospedou-se por 5 diárias em nov.. de 2023
Resposta de Conrad Shanghai em 15 de nov. de 2023
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. But your feedback is invaluable to us, we will strengthen the service and improve the details in the future operation to provide you with higher quality experience. We look forward to meeting you again so that we have the opportunity to provide you with a high level of facilities and services.

6/10 - Ok

Ming Bong

Pontos positivos: Limpeza
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Conrad Shanghai em 15 de nov. de 2023
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. But your feedback is invaluable to us, we will strengthen the service and improve the details in the future operation to provide you with higher quality experience. We look forward to meeting you again so that we have the opportunity to provide you with a high level of facilities and services.

8/10 - Boa

YICHENG

Pontos positivos: Limpeza e comodidades
施設がちょっと古いが、とても便利です。
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Conrad Shanghai em 6 de nov. de 2023
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. We will strengthen the service and improve the details in the future operation to provide you with higher quality experience. Looking forward to your next visit!

6/10 - Ok

Sean

Hospedou-se por 4 diárias em set. de 2023
Resposta de Conrad Shanghai em 31 de out. de 2023
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. We will revisit our service standards and train our employees. We look forward to meeting you again so that we have the opportunity to provide you with a high level of facilities and services.

2/10 - Terrível

Ming Lun

Hospedou-se por 1 diária em set. de 2023
Resposta de General Manager Thomas Hoeborn em 7 de out. de 2023
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. But your feedback is invaluable to us, as we may revisit our service standards and train our employees. We look forward to meeting you again so that we have the opportunity to provide you with a high level of facilities and services.

10/10 - Excelente

Ng Mun Kit

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em set. de 2023
Resposta de General Manager Thomas Hoeborn em 7 de out. de 2023
Dear guests, thank you very much for choosing Conrad Shanghai! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!

8/10 - Boa

Xiaoming, Singapore

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Excellent location, poor room design (i.e. the room is meant for guest to stay not just for fancy design). Its toilet downgrades conrad's standard as a premium hotel brand.
Hospedou-se por 2 diárias em set. de 2023
Resposta de General Manager Thomas Hoeborn em 11 de set. de 2023
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. Providing our guests with designer and stylish rooms is one of our top priorities. We maintains our rooms and other facilities regularly so that we can provide our guests with an elegant, avant-garde and artistic environment. We will improve the details in the future operation to provide you with higher quality experience. Looking forward to your next visit!

6/10 - Ok

Xiaoming, Singapore

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
The location is very good. However, the room design is like a white elephant, i.e. beautiful but useless: small and inconvenient toilet and shower room, plus big and useless walking hallway. It has not reached the top tier standard of a conrad (probably because it was taken over from Le Meridien).
Hospedou-se por 1 diária em set. de 2023
Resposta de General Manager Thomas Hoeborn em 11 de set. de 2023
Dear guests, thank you very much for choosing Conrad Shanghai! We regret that your stay did not meet your expectations this time, please accept our sincere apologies. Providing our guests with designer and stylish rooms is one of our top priorities. We maintains our rooms and other facilities regularly so that we can provide our guests with an elegant, avant-garde and artistic environment. We will improve the details in the future operation to provide you with higher quality experience. Looking forward to your next visit!