4/10 - Insatisfatória
Richard
Viagem com família e crianças pequenas
26 de mar. de 2026
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The hotel staff was great. They did not do room service during our stay, but did give us what we asked for. The lighting was poor in the bedroom, however, it was hard to sleep at night. We didn't sleep for the whole week because it was so noisy. The other boarders kept going up and down the stairs, slamming doors, and talking or arguing rigt outside our window. It didn't help that our room was right under the stairs. Unfortunately, we had to have a bottom floor room due to knee problems and all of them were booked up. They had asked me on the phone if I wanted a top or bottom room and I had told them bottom, but when we arrived, they had prepared us a top floor. I then told them we had reserved a bottom floor. They said they were all filled up, only one had just cleared out and was getting ready to be cleaned if we were willing to wait. We shouldn't have had to wait, and he did give us a "treat bag" for having to wait. The smoking section was also situated right outside our room window which let in a lot of smoke. I do not want to sound like it was awful. The biggest problem was the other guests who were going up and down the stairs and slamming down all night every night. Also, the hall light was on all night, which seeped into the room. The beds and pillows were very uncomfortable. We actually were in pain as well as exhausted from lack of sleep. Besides these things, the hotel was fine. The breakfasts were good and all appliances worked as they should.
Richard
Hospedou-se por 1 diária em mar. de 2026