4/10 - Insatisfatória
Lam N.
3 de set. de 2025
Pontos negativos: Limpeza
First off, the views are absolutely stunning—I could sit outside all day enjoying the serenity. When booking, I could tell the house was a little dated, but for a last-minute holiday weekend I figured the views would make up for it. Unfortunately, the issues started right away. On arrival, the house was hot and the AC didn’t cool for hours. I contacted the owner, who promised a repair the next day. We also discovered the master toilet wouldn’t flush and that the downstairs bed was infested with baby spiders, leaving that room unusable.The next day three different service people arrived. One admitted the toilet had been broken for a while, though it was finally replaced. The AC wasn’t fixed until 4pm the second day, and while the sheets were changed in the spider room, that did little to ease our discomfort. When I voiced my frustration, the owner’s response was “at least it was a nice day to be outside” and an offer to buy us pizza—hardly compensation for no AC, a broken toilet, and bug issues over a pricey holiday weekend.We aren’t ones to leave negative reviews, but this home needs serious attention. I understand bugs are common near water, but professional pest control should be in place instead of cans of Raid. Having to spend so much time coordinating with repair workers and keeping watch over valuables wasn’t how I wanted to spend my vacation. The views are truly beautiful, but the lack of maintenance and compassion from the owner made this stay very disappointing.
Lam N.
Hospedou-se por 3 diárias em ago. de 2025