I’ll start by saying this cabin was 100% as it was represented in the photos. No wide-angle photography to make things appear larger, no strategically composed photos to give the appearance of some majestic view, and no carefully cropped pictures to give the illusion of seclusion. The views were amazing in real life, the privacy was perfect, and the cabin felt like a mansion. We couldn’t have asked for a better cabin.
Vacation lodging and owners shouldn’t be rated by the events or problems we can’t control. Washers fail. Water heaters die. Hot tubs aren’t always hot. Those things aren’t the fault of the owner. Their response when something does fail, IS fair game for review. I won’t bore you with the details, but we had a washing machine problem on the first day. Michele immediately jumped into action and had a new washing machine delivered as soon as we troubleshot and sent the details on the old washing machine. The swap was made and our vacation proceeded unaffected by the washing machine failure. I am truly grateful for the cabin, the amenities, the location, and the hospitality afforded by our hosts. I would absolutely recommend this cabin to anyone searching for a perfect Smoky Mountain getaway and we WILL BE booking this again next year!