Chalés em Ses Salines, IB

"We recently stayed at this hotel in Mallorca and, unfortunately, the experience was far from positive. The property is expensive for what it offers: essentially a simple hotel with nice decoration. Breakfast was very good, but the service was among the worst I have ever seen. Staff seemed poorly trained and often unpleasant. The parking situation was frustrating. Each time we wanted to leave, we had to call reception to open the gate, but frequently no one was there to answer. We were left waiting 5–10 minutes on several occasions, which is unacceptable for guests. The restaurant episode was even more disappointing. On our second night, at 8:30 pm, we asked at reception if we could dine there. The receptionist replied, in a rude tone, that it wasn’t our lucky day because the restaurant was “completely full.” As paying guests, we expected at least some effort to accommodate us, especially with hours still left until closing. When I insisted politely, she responded with sarcasm, suggesting we should “make a reservation next time.” This lack of professionalism and hospitality left us shocked. Overall, the hotel feels overpriced and does not deliver the service expected for the rate. On top of that, the area is crowded with families and children, making it less suitable for couples seeking a quiet holiday. Beaches nearby were overcrowded, adding to the disappointment. Sadly, I cannot recommend this hotel. For the same price, there are better options in Mallorca, and after thi"

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"O hotel fica muito bem localizado para quem procura sol e mar; há também alguns restaurantes nas redondezas. As opções de comida no café da manhã e jantar são variados, mas prezam pela quantidade e não qualidade. As sobremesas era todas bem ruins, mas os pratos quentes estavam bons. O atendimento no bar do rooftop é muito ruim, apenas um atendente para muitas pessoas, se espera estar tomando um drink para assistir o por do sol, então vc não terá um drink embora peça 20min antes. O hotel é ideal para quem tem crianças, se vc não tem crianças talvez valha a pena pagar um pouco mais e fica no hotel da mesma rede só para adultos. O trabalho de arrumação diário é bem precário, há não preocupação na arrumação da cama, mesmo no dia da troca de lençóis, esses não são bem colocados. O atendimento na recepção é muito bom, o quarto com vista para o mar é excelente, o ar condicionado funciona bem. "