Apartamentos em Serrano, 75

"Incrível.Experiência fantástica!"

"Um hotel que nos surpreendeu! Ótimo atendimento, restaurante maravilhoso e muito bem decorado."

"Bom atendimento e localização e limpeza..."

"Ótimo para chegar com veículos, pois está no limite da entrada do centro histórico. Ha um acesso aos fundos para o centro histórico, embora não seja muito movimentado e a região esteja com obras. Recebemos indicação de restaurantes deliciosos. O café da manhã é um ponto alto, maravilhoso. "

"Experiência maravilhosa! Masseria linda, confortável , com café da manhã cheio de variedades e qualidade. Todo o staff educado e prestativo! Quarto grande com amenities de primeira linha e ainda deixam mimos! Há também um serviço de van que leva / traz do centro de Otranto !! Piscina deliciosa!! "

"Terrible experience. The website said “parking available” (15 euro). Street parking available. Arriving I was told that THER WAS NO PARKING, even on the street. There was a parking lot 800m away (25 euro!). At the room there WAS NO WINDOW, just a skylight in the ceiling that opened about 5 centimeters, so no ventilation. it was 17 to 20 degrees outside, but 27 degrees inside the room ALL THE TIME. The air conditioning WASN'T WORKING. At the reception I was told "as it was cold, only the HEATING was on. And that they couldn't turn on the air conditioning and the heating at the same time because it was just one system for the whole hotel. !!!! I asked for another room and there wasn't one. My wife had to sleep covered in a wet towel to withstand the heat in the room. It's worth mentioning that the staff were not at all welcoming and when I complained about these absurdities I was told very unwillingly that I should write to the manager. In addition, the room's electronic password safe was broken. In the bathroom, soap and shampoo came in small sachets and not in bottles as is normal in 3-star hotels in Italy. I had to open 5 sachets of soap plus 5 of shampoo for each shower. RIDICULOUS. Breakfast was reasonable but well below the average for 3-star hotels around here. Finally, the slippers, which in any self-respecting hotel or B&B in Italy are offered as a courtesy, were charged 5 euros. A hotel which claims to be 4-star when it should have a maximum of 2.5. "

"Wonderful hotel with super welcoming people. We will give you many kindnesses to heal our best hospital! I appreciate the kindness of Afonso who was super friendly and attentive"

"Tivemos otimos dias em Lecce no Hotel Aloisi, equipe cordial e atenciosa, quartos confortaveis, perto do centro histórico, cafe da manhã delicioso com equipe atenciosa. "

"Maravilhoso hotel. Equipe muuuito atenciosa!"