My usual way of rating a property is to comment on the good things and write a private message to the owners about problems or suggestions on improvements for future guests.
This is the first rating that I am addressing the downside in a review that the public can read. I read every review on the website since it has been listed with VRBO. The issues we had with the unit were addressed over the years by several guests and the problems still exist.
PROBLEM – VRBO PHOTOS VS REALITY If I rate the property for wonderful setting to relax and enjoy the surroundings, this place gets Five Stars. If the unit looked like the photos on the VRBO website, it would get Five Stars. Sadly, what I saw wasn’t what I got. In a photograph posted on the VRBO website, there is a picture of a long path with a rail leading to a condo building at the top. We assumed the condo at the top was where we were staying. The photo is of the pathway leading from the river up the hill to the driveway of the condos below our VRBO. In reality, the condo is along a short walkway right next to the restaurant.
PROBLEM – LIGHTING In the VRBO photographs of the unit, all the rooms are lit with lamps with bright light bulbs. In reality, the condo is very dark and gloomy. In the photographs, the shades on the lamps are beautiful white empire shaped shades. In reality, there are three bedside lamps in the unit … all three lampshades are straw colored and BROKEN, The list goes on but no room to finish