Olá, Obrigado pela excelente classificação - lamentamos sobre o ruído - pode obter alto nos fins de semana, mas temos quartos mais tranquilos na parte de trás. Esperamos vê-lo novamente em breve

Thank you for choosing to stay with us and the great review. As you said we are a hostel for economical travellers. We offer a free breakfast which consists of unlimited tea, coffee, juice, pancakes, cereal and oats. Unfortunately we cannot offer a wider variety without charging for breakfast. There are plenty of breakfast places close by that we could recommend. Cheers, Chris and the Island Life team.

Hello Arjun, First of all thank you for choosing to stay with us and we are glad you enjoyed the hostel in parts... Id like to respond to each of your points...Our 2 beautiful dogs have lived at our hostel for over 10 years and are very well behaved - this is in our description and the photos... Our dogs are not kept near the rooms so are you sure it wasn't street dogs that you heard - as ours are kept at the front with our security guard and he does not let the, bark as you say... we do understand that some people do not like dogs, but they are part of our hostel family. If you did not like them we would have happily given you a refund and helped you find somewhere else to stay...The guest you mentioned that was sick was of course helped so Im not sure how you can say we did not... I was in constant contact with him, he had my number and I gave him all the information he needed and where to go - we were talking via whastapp so it didn't seen necessary to go to his room as a member of our staff was already there- we also booked him a taxi and made sure he was ok... We are not doctors here... we are not permitted to give out medicine as he didn't know what was wrong... I would like to be clear it wasn't an emergency he was feeling unwell - again we ordered a taxi and he went to the clinic nearby. He returned that night and the next morning was feeling better.I don't remember speaking to you but I personally apologize if I somehow offended you as I didn't see you helping the guest you are talking about... IU would have much preferred maybe you could have came to me with any concerns you had at the time - it would have made more sense then leaving it until after the situation which you weren't even involved in happened... Anyway we hope you enjoy the rest of your trip on this beautiful IslandCheersChris and the Island Life team

Muchas Gracias! Hasta pronto :-)

Thank you for the awesome review! It was great to have you stay with us and we hope to see you again sometime.Cheers, Chris and the Island Life team

We are really sorry about your stay. We will look into your points and sort them asap.Thanks, Chris and the Island Life team

Thank you for the awesome review! It was great to have you stay with us and we hope to see you again soon.Cheers, Chris and the Island Life team

Thank your for the great review! We hope to have you stay with us again soon. Cheers, Chris and the Island Life team

Thank for for the amazing feedback. It was great having you stay with us and we hope to see you again soon. Cheers, Chris and the Island Life team

Thank you for the great rating, we are glad you enjoyed your stay and we hope to see you again soon. Cheers, Chris and the Island Life team

Thank you for the awesome review! It was great having you stay with us and we hope to see you again soon. Cheers, Chris and the Island Life team

Thank you for the great review, it was having you stay with us. Cheers Chris and the island Life Team

Thank you for your review, we are glad you enjoyed your stay. Cheers, Chris and the Island Life team

Gracias por estar con nosotros. Analizaremos lo que sucedió con el miembro del personal. Nuestro personal sigue los protocolos, pero hay algunos casos (como al desayunar) en los que se quitan las máscaras para que puedan comer. Gracias y esperamos verte de nuevo en el futuro Cheers, Chris and the Island Life team

Thank you for the awesome rating. We hope to see you again soon Cheers, Chris and the Island Life team

Thank you for the awesome rating! It was great to have you stay with us. See you again soon Cheers, Chris and the Island Life hotel

Thank you for the great rating! Hope to see you again soon

Thank you for the great score - we are glad you enjoyed your stay. We hope to see you again soon Cheers, Chris and the Island Life team

We are sorry to hear you did not enjoy your stay. It would be great to hear from you as we are always trying to improve Thanks Chris and the Island Life team

Thank you for choosing to stay with us during your time in Santo Domingo. We are always trying to improve and would love to have some feedback from you. Cheers, Chris and the Island Life team

Thank you for the great rating. We hope to see you again soon Cheers Chris and the Island Life team

Thank you for the awesome rating - we hope to see you again someday. Cheers, Chris and the Island Life team

Thanks for the great rating! It was really nice meeting you guys and we hope to see you again soon. Safe travels - Chris and the Island Life team.

Thanks for the awesome review! It was great having you stay with us and we look forward to seeing you again. Cheers, Chris and the Island Life team

Thank you for the great review, it was really nice meeting you. We look forward to have you singing in the bar again ;-) Have a great trip and we hope to see you again soon. Cheers, Chris and the Island Life team

Thank you for the great rating, we are glad you enjoyed your stay. Come back soon! Cheers Chris and the Island Life team

Thank you for choosing to stay with us during your stay in Santo Domingo. We have free wifi access in all social areas as advertised. We do not advertise it in all the private rooms as we are in a historical colonial building where the walls are incredibly thick, which interferes with the signal... If you would have asked at the front desk we would have happily moved you to another private room that has a strong wifi signal. We are sorry for the power cuts - it happens sometimes in the Dominican Republic, luckily it was only out for 10 minutes. We do have a backup generator which we start up if the power is to for any longer. We hope you enjoy the rest of your time on this beautiful Island. Cheers, Chris and the Island Life team

Thank you for the awesome review. It was great having you stay with us and we hope to see you again soon. Cheers, Chris and the Island Life team

Thank you for the awesome review - it was really nice to meet you. Enjoy Haiti and hope to see you again some day Cheers, Chris and the Island Life team

Thank you for the great review and thank you for choosing to stay with us during your time in Santo Domingo. We hope to see you again soon. Cheers, Chris and the Island Life team

Thank you for the great review! We hope to see you again some day. Cheers, Chris and the Island Life team

Thank you for the great review! We hope to see you again some day. Cheers, Chris and the Island Life team

Thank you for the great review! We hope to see you again some day. Cheers, Chris and the Island Life team

Thank you for the great review, we are glad you enjoyed your stay with us. We hope to see you again soon Cheers, Chris and the Island Life team

Bonjour, Nous sommes désolés que vous n'ayez pas apprécié votre séjour. Nous sommes une auberge de jeunesse et vous avez réservé un dortoir, qui dispose donc d'une salle de bains commune. Si vous souhaitez plus d'intimité, nous avons des salles privées où nous pourrions vous déplacer. Cheers, Chris and the Island Life team

Thanks for the great rating - we hope to see you again soon Cheers Chris and the Island Life team

Thank you for the awesome feedback. It was great to meet you and we hope to see you again soon. Cheers Chris and the Island Life team

Thank you for the awesome review! We hope to see you again some day. Safe travels! Cheers, Chris and the Island Life team

Merci pour votre commentaire et pour rester avec nous. Nous espérons te revoir bientôt. Nous allons vérifier la situation dans la pièce et la remplacer. Merci de nous en avoir informé Cheers, Chris et l'équipe Isand Life

Thank you for the great rating! We hope to see you again some day. We will look in to the shower drain. Thank you for letting us know. Cheers, Chris and the Island Life team

Thank you for the awesome rating! It was great having you stay with us. We hope to see you again some day Cheers Chris

nos acordamos perfectamente de su caso y de lo mal que le hablo a nuestro staff que por cierto hablaba perfectamente español y lo que intento decirle fue que la mayoría son de habla inglesa pero que están aprendiendo español. No creemos que su comentario sea justo ya que desde que llego aquí llego con un mal humor tratando mal a todo el mundo que estuviera en su camino. Los voluntarios son una parte clave en este hostel ya que nos da la esencia de "home away from home" que es lo que muchos huéspedes anda buscando y lo que nos caracterizamos. pero en mi opinion si usted va a cualquier otro hostel con la actitud que lleva ninguno le va a parecer lo suficientemente bueno para usted. usted se quedo la habitación mas económica y aun así estaba exigiendo como si se hubiera quedado en un todo incluido, nosotros si ofrecemos taquillas donde cabe toda la mochila pero por cuestión de espacio en esa habitación no había, en las demás si. Para la próxima vez que vaya a alojarse a algún otro lao lea bien lo que esta pagando y lo que el establecimiento ofrece antes de buscar un establecimiento para pagar menos y exigir mas.