Upon making the reservation for this property I noticed we did not get an address or even check in information beside knowing check in was at 4. I assumed we would receive all that information from the host the day of the reservation but we never did. I had to look up the property on google myself to find the address and once we got there after driving 6 hours, we still did not know our unit # or code to get in, etc. We called the host MULTIPLE times and even left voicemail, but no response. Finally, we looked up the rental group that owned Dolphin Tales or whatever and called them, and they also did not answer, but they at least responded to my voicemail and called back. I explained our situation and how the host won’t answer my calls and didn’t even leave us any info, and they were able to look up our reservation and give us our unit # and code to get in. After a whole HOUR we were finally able to go inside, get settled, have dinner and head to the beach. The property itself was beautiful and we even made good friends with the neighbors who were also renting in the area. The rooms were very spacious for our group of 15 and the pool was also great. The washer didn’t work though, but we didn’t really need it anyways. The walk to the beach was closer then we thought, and Santa Rosa Beach was absolutely stunning!! We will be coming here again next year and hopefully to this location since we had such a good time. We only hope that our host will respond or at least give us general information next time…