I had a couple of days off and wanted to go to Santa Cruz. I booked a two-night stay for my family. There was 5 of us including 2 teenagers. After I booked my stay, I read the reviews, and they were not very good.
My stay was wonderful. The room I booked was a family suite. The first floor had 2 double beds, lounger, and full walk-in shower. Upstairs was a king size bed, a lounger and a full bathroom with a jacuzzi tub. The room was clean, quiet, beds comfortable, and towels plush. We asked the front desk for additional beddings because one of the teenagers wanted to sleep on the lounger. They brought the beddings in a few minutes.
I would recommend this hotel to everyone. I wish I was able to stay longer