Hotéis de luxo em Santa Cruz

"The staff didn’t help to upgrade after i mentioned gold membership has free upgrade. Online can see they have better room available. "

"O quarto tinha um tamanho bom e renovado, porém o banheiro não, pequeno e antigo e chuveiro entupido e que saia pouca água. O quarto não tinha cortinas para cobrir toda a janela, de modo que a claridade te acorda de madrugada! Os hóspedes deixam toalhas e comidas nas portas dos quartos e que ficam o dia todo ali! A piscina era lotada e nunca tinha cadeiras suficientes. O local do hotel é maravilhoso, pé na areia e o estacionamento fácil e sempre com vagas disponíveis! "

"The room smelled like mold and the property owner told us there was water damage in the room which confirmed the mold smell. It made me sick, no way to regulate the heat. It was super cold, they told us we have 2 comforters to keep us warm. The people in the room above us were super noisy. Over priced for the room we stayed in, furniture not comfortable. Parking was terrible."

"Room was fine, beds comfy; pool lovely; food surprisingly good. However, we had issues with housekeeping. They didn't come two of our four days (I checked -- housekeeping was supposed to be daily), despite knocking on our door early every morning. The third evening, we returned to our room after a long day out to find our room deadbolted OPEN. My daughter and I were scared, but thankfully no one was in our room and things like her laptop weren't stolen. But it was rather disconcerting and...

"Great hotel near the boardwalk and a good place to stay to start a road trip through Big Sur"

"The room was updated from what I saw on yelp but in a very good way. The room was very clean "