Hotéis Beira Mar em Santa Cruz

"Lovely setting."

"Where they placed us, we were by people yelling all night even though we were told it's quiet hours after 10pm. They didn't clear out our refrigerator after the previous guest. My mom's room didn't have a deadlock. So it felt very unsafe. Overall would most likely never stay here again. When we expressed this to the staff they said they could offer us a late check in (we were already leaving) and free parking for the rest of the day. The parking was already free. Just overall disappointing...

"O quarto tinha um tamanho bom e renovado, porém o banheiro não, pequeno e antigo e chuveiro entupido e que saia pouca água. O quarto não tinha cortinas para cobrir toda a janela, de modo que a claridade te acorda de madrugada! Os hóspedes deixam toalhas e comidas nas portas dos quartos e que ficam o dia todo ali! A piscina era lotada e nunca tinha cadeiras suficientes. O local do hotel é maravilhoso, pé na areia e o estacionamento fácil e sempre com vagas disponíveis! "

"Great staff"

"Room was clean enough but everything was super run down looking. The door had run a path in the wood/laminate floors. Dressers had new stone tops but they were not secured. Lights did not work consistently, mattress base was ripped and tattered, shower grout was black and orange with sediment all over, shower head was caked in sediment, shower head was on an adjustable pole and would not stay in place. Bathroom mirror was a thin peice of mirror barely hanging on the wall with an uncentered...