Estiamdo Mauricio, Muchas gracias por su visita y deseamos poder verles nuevamente en Casa de Sierra Nevada, A Belmond Hotel. Sinceramente, Eric Gonzalez Gerente General

Dear Mme. Clavelle,Thank you so much for your delightful comments about your experience at our hotel facilities and restaurants, we are so happy to hear that you enjoyed our property and the service of our staff, We really look forward to seeing you again in the near future.

Estimado Sr. Chavarria,Muchas gracias por tomarse el tiempo para calificar su estadía en Casa de Sierra Nevada. Estamos muy felices de leer sus excelentes comentarios y esperamos verlo pronto una vez más.

Dear Mark Steven, It was a pleasure to welcome you to our home, Casa de Sierra Nevada, a Belmond Hotel! Thank you for choosing us and for taking the time to place your comment here. We truly appreciate your beautiful comments about our service, house and team. Thank you further for mentioning our food & beverage selection, like Tunki Rooftop a hidden gem with the amazing city view.Consider our hotel your second home in San Miguel de Allende. I remain available should you require any assistance for your next Belmond Experience.Sincerely

Dear Jose,Thank you very much for taking the time to answer our guest satisfaction survey and for choosing Casa de Sierra Nevada, A Belmond Hotel, as your home away from home in your past stay.We are delighted that we were able to provide the "homely" feeling for you. Thank you for recognizing Enrique Sanchez, we will make sure he receives your words.On the other hand, thank you very much for your candid feedback. Our daily goal is to improve every single one of our hotel outlets, service, commitment to our guests, attention to details and Belmond values. As we believe, there is always room for improvement, we will be working on the aspects you mentioned.We hope to welcome you back soon at Casa de Sierra Nevada.Until next time.

Dear Jon Dutton,Thank you so much for your fantastic comments about your stay at Casa de Sierra Nevada, a Belmond Hotel. We are so glad you enjoyed your experience in our facilities, we really look forward to seeing you again in the near future

Dear Ami,Thank you so much for taking your time on rating our hotel, we are so glad that you enjoyed your stay.We really look forward to seeing you again in the near future,Kind regards!

Dear Marisela,Thank you so much for taking your time in writing your experience with us, we are so glad you enjoyed the friendliness of our staff and cleanliness of the hotel.We really hope to see you again in the near future

Dear Mr. Monti Khatod,Thank you so much for your support and for your great review highlighting breakfast and the issue that was resolved, we are so glad to hear that you enjoyed your stay in your home away from home at Casa de Sierra Nevada, a Belmond Hotel.We really look forward to see you again in the near future.Sincerely,

Dear Daen,Thank you so much for taking your time on writing your amazing comments about our hotel, we sincerely appreciate it. We look forward to have you again the in the near future at your home away from home in San Miguel de Allende,

Dear Anonymous,Thank you so much for taking your time on rating our property and to write the magnificient comments about your experience at Casa de Sierra Nevada a Belmond Hotel, we really hope that you visit us again in the near future.

Dear Salvador,Thank you so much for the time you took on rating our property and our service, we are so grateful that you have stayed with us and that you have enjoyed your stay.It will be a pleasure to see you again in the near future,

Estimado Christian,Muchas gracias por la excelente calificación otorgada para Casa de Sierra Nevada, a Belmond Hotel. Agradecemos mucho su apoyo y esperamos verlo una vez más en un futuro cercano,Cordialmente

Dear Mme. Frank,Thank you so much for the time you took to rate your experience at your home away from home at Casa de Sierra Nevada a Belmond Hotel. It will be a real pleasure to see you again in the near future,Cordially

Estimado Sr. Luis Adolfo,Muchas gracias por haberse tomado el tiempo en calificar nuestra propiedad, lamentamos profundamente que su estancia no haya sido totalmente placentera y que nuestros cuartos no hayan cumplido sus expectativas. Esperamos poder verlo en un futuro cercano para poder balancear la situación y mejorar su perspectiva de Casa de Sierra Nevada, a Belmond Hotel.Calurosamente

Estimado Manuel,Muchas gracias por tomarse el tiempo en evaluar nuestro hotel, apreciamos mucho su apoyo y comentarios, para nosotros será un placer que nos vuelva a visitar en un futuro cercano.

Dear Richard,Thank you so much for taking your time sharing your comments, we really appreciate it. We really look forward to see you again in the near future

Dear Manzar,Thank you so much for your support and you great comments about Casa de Sierra Nevada, A Belmond Hotel, your home away from home. We really appreciate the time you took to rate us, we look forward to welcome you again in the near future

Estimado Amadeo,Muchas gracias por su excelente puntuación de nuestro hotel, todo el equipo de Casa de Sierra Nevada, a Belmond Hotel estamos muy agradecidos y ansiosos de poderlo hospedar una vez más en su casa en San Miguel de Allende

Dear Magdalene,Receive warm regards from the heart of Mexico.We are flattered to hear that you have enjoyed your stay at your home away from home.Please let us know when you are ready to comeback.Have a lovely day!

Dear Guest,Thank you so much for your amazing review, please be sure that our restaurant and staff will be informed about your comments. Thank you so much for staying at your home in San Miguel de Allende, we really look forward to see you again in the near future.

Dear Harriet, Thank you so much for writing your feed back about our hotel , we are so very sorry that our rooms could not exceed your expectations, we really hope that you can give us an opportunity a next time to regain your trust

Dear Bogdan R,We are so sorry we could not exceed your expectations. Our sincerest apologies since the service you received is not what our staff normally do. I really hope you can visit us again and that you give us a second oportunity to regain your trust

Dear Mr. Nestor,Thank you for your kind message.We are thrilled to hear that you have enjoyed your stay with us.We will share your feedback with the Team.Please let us know when you are ready to come back to your home away from home.Warm regards,

Dear Watoshna,Receive warm regards from the heart of Mexico.We hope that you have enjoyed your stay last holidays.We would love to welcome you back in your home away from home.Receive our best from the entire Team.

Dear Ms. Azalia,Thank you so much for your feedback.We are thrilled to welcome you in your home away from home and we are flattered to be part of this travel experience.We cant wait you to welcome you back, please let us know once you be ready to return.SIncerely,

Dear Mr. Robert,Receive warm regards from the heart of Mexico and thank you so much for your kind feedback.Once you decide to comeback, please let us know and we will take care to make the proper arrangements to welcoming in your home away from home.Happy holidays!

Dear Mr. Robert,Thank you for your kind feedback, I can assure you we will share it with the Team.Please let us know once you are ready to welcome you back to your home away from home and we will be delighted to make the proper arrangements for your next stay.Warm regards,

Dear Mr. Carlos,Thank you very much for your kind words, I will gladly share them with the Casa de Sierra Nevada Team, this kind of feedback is always a great incentive to continue providing excellent service from the heart.Please let us know when you be ready to come back to your home away from home and we will be delighted to make the proper arrangements.Looking forward to seeing you soon!

Dear Mr. Hernando,Receive warm regards from the heart of Mexico.Thank you very much for your kind words, we are flattered and I can assure you we will share with de Casa de Sierra Nevada Team.We will be thrilled to welcome you in your home away from home once you decide to come back.Looking forward to seeing you in the near future.Sincerely,

Estimada Mónica, Le damos las más sinceras gracias por hospedarse con nosotros y por sus excelentes comentarios acerca del personal y del hotel. Esperamos poder recibirlos nuevamente en un futuro cercano. Muchas gracias! Eric González Gerente General

Dear Traci, Thank you for your kind feedback. We are thrilled to hear that you enjoyed your stay with us. Please let us know when you will be ready to come back and we will be delighted to welcome you once again in your home away from home. Looking forward to hearing from you soon. Sincerely,

Dear Guest, Thank you very much for staying with us and for adding your excellent comment. Please visit us again. We wish you the best.

To whom it may concern, Receive warm regards from the heart of Mexico and thank you so much for your visit. Please let us know how your experience was, the feedback always helps us to grow and offer a luxury service as all your guests deserve. Looking forward to welcoming back at your home away from your home. Sincerely,

Dear Keriann, Thank you so much for your kind words. I can assure you I will share it with the Casa de Sierra Nevada, a Belmond Hotel's Team. Sincerely, we hope to have the opportunity to welcome you back to your home away from you. Warm regards,

Buen dia Jorge Alberto, Muchas gracias por hospedarse con nosotros y por tomar el tiempo para calificarnos. Muchas gracias y esperamos poder recibirlos pronto. Saludos cordiales, Eric Gonzalez Gerente General

Dear Susan, Thank you so much for your feedback, I will share it with our Team, your words are our motivation to be better every day. You always will be welcome in your home away from home. Once again, thank you and we can wait for your next visit.

Estimado Sr. Alejandro V. Muchas gracias por su visita y aún más por sus excelentes comentarios. Estamos muy contentos y deseamos poder verles nuevamente para otra bonita experiencia. Nuestros mejores deseos y estamos a sus ordenes. Sinceramente, Eric Gonzalez Gerente General

Dear Mr. John, Thank you so much for taking your time on rating us, it was really a pleasure to assist you during your stay, please visit us once again, this is your home away from home. Kind regards!

Dear Mr. Joe, Thank you very much for your kind comments. We are glad that you enjoy your stay. Casa de Sierra Nevada will always be your Casa. Again, thank you very much. Sincerely, Eric Gonzalez General Manager

Dear Mary, Thank you very much for visiting San Miguel de Allende and for staying with us. We appreciate the comment and we hope to see you back in the near future. Sincerely, Eric Gonzalez General Manager

Dear Kaari, Thank you very much for staying with us. We are very happy to know that you enjoy your stay. We sincerely thank you for your great comments. We hope that we can see you in the near future for another stay. Best regards, Eric Gonzalez General Manager