Hotéis de luxo em San José

"Upon arrival to my room, I noticed the door was cracked open and a man was inside. I assume he was apart of housekeeping but he didn’t clarify. So that was weird! My room floor needed vacuuming, which I did report to the front desk, along with the man in my room, but nothing was resolved by them. I didn’t have internet access in the television, which I did report. They provided free breakfast, but it was never resolved. The room felt older than described in the website. Spent time at the pool,...

"Very welcoming staff, Room was very clean and comfortable "

"Our waiter this morning was amazing, Location was across the street from where we needed to be. Those are my positives. Lost power early this am which caused this crazy beeping sound waking us up. Front desk didn’t seem to care one bit. And now what I will always mark a hotel down on NO Freaking HOT water in shower. After a freezing concert outside all I wanted was to take a hot bath(I know I’m strange I use bathtubs in hotels) no hot water like barely luke warm. Tried again this am to shower...

"When I got there I check in The room I got was dirty bed wss not made , old flowers and cans of beers We were so tired just wanted to go to our suite and rest"

"Reception staff should be helpful when my visa didn't work with tap. Rather than laughing at my situation after a stressful trip and tell me there is no other choice than calling ur bank to activate the tap. I repeated that my tap doesn't work and insert the card works but the staff keeping denying saying it won't work. Finally after repeated call: "Can I at least try to insert it?" was able to do it and it worked. I'm a bit disapointed with the staff service. I was in a 3 stars hotel in SFO...

"Showerhead and hot water need improve shower top need some fixing thank you room is clean and staff were fantastic"