Hotel-boutique em San José

"Room air conditioning unit not working, called front desk, maintenance person immediately showed up , Ended up having to move to another room, requested help with moving and maintenance person assisted. Rooms are smaller than most hotels but workable with family. Beds were comfortable and the location was the best as we were close to many venues and events in Santa Clara. Staff was always helpful. There was an incident Sunday, June &, early in the morning. Upon checking out I asked the desk...

"Great hotel. I have stayed here often. Lovely rooms,nice gym, good restaurant, and wonderful helpful staff."

"Um excelente hotel. As instalações são novas e bonitas. O quarto que fiquei tinha varanda, 2 camas queens e frigobar. O lobby grande e bonito. Há estacionamento coberto e descoberto pago por USD 12/dia mas consegui estacionar nas ruas laterais sem custo. Café da manhã bom para padrão americano. O que não gostei foi não ter microondas no quarto (mas há 1 disponível no lobby) e a limpeza precisa ser agendada na recepção com antecedência. A localização foi excelente para mim. E a avenida que se...

"Very unique and relaxing setting"

"I had a good experience during my stay but the management of the charges was terrible. They charged me $50 for a reservation guarantee saying that it would be refunded at check-out and so far I have not had a response or any assistance from the hotel in my contacts."