Férias para Saint Mary

An Experience Within an Experience — Truly Worth Experiencing! Our stay was nothing short of exceptional—an experience within an experience that will remain fondly in our memories. The room was spectacular, impeccably clean, serene, and refreshing, with a warm ambience that made us feel right at home. Every detail created a sense of comfort and tranquillity. The highlight was undoubtedly the pool area. Having a private pool that felt like a seamless extension of the room was an absolute delight. Stepping straight from the bed into the pool, followed by a relaxing warm bath, made the experience feel indulgent and rejuvenating. It was the perfect blend of luxury, privacy, and relaxation. Equally remarkable was the staff, whose hospitality elevated our stay. They were consistently courteous, respectful, professional, attentive, and genuinely helpful. Special mention goes to Dianna, whose exceptional kindness and assistance deserve our sincere appreciation. We are truly grateful for the care and consideration she showed us. We enjoyed every moment and look forward to returning to relive the peaceful, luxurious atmosphere that made our visit so special. To every member of staff, we extend our heartfelt thanks and gratitude. Your warmth and professionalism made our stay truly memorable, and we leave with nothing but appreciation. Thank you for making our stay so special. We look forward to experiencing your exceptional hospitality once again.

Bom resort, com boa estrutura para esportes aquáticos (vela, caiaque, stand up). As praias são razoáveis (estava com muitas algas) e os restaurantes são também apenas razoáveis (muita comida do gosto de ingleses, indianos e americanos.

This was the most reflexing vacation my husband and I have ever been on. We were there off season and it still was amazing. I would go back again.

The hotel’s location was the only real positive about our stay. Unfortunately, almost every other aspect of the experience fell well below expectations. The food selection was extremely poor, with only half of the buffet stations open and very little variety between them. The à la carte restaurants were no better, with waits of around 50 minutes for food that was either undercooked or clearly prepared from frozen ingredients. This is completely unacceptable for a resort carrying the Royalton name. The customer service was equally disappointing. Staff frequently appeared uninterested and lacked the level of attentiveness and professionalism expected at a hotel of this standard. The condition of the resort was another major concern. The hotel appeared to be operating with significant maintenance issues, with parts of the pool area closed off by wooden barriers and approximately half of the swim-up accommodation block out of use. The block we stayed in was poorly maintained, with missing tiles, leaking roofs, holes and other obvious signs of neglect. Overall, this hotel did not deliver the standard of experience expected for the price paid. The poor food quality, slow service, lack of staff engagement and unacceptable state of maintenance made for a thoroughly disappointing stay. I would not recommend this hotel in its current condition. Given its location and price point, the standard of accommodation and service should be significantly better.