Vilas em Ribeira Grande,

"Positives: The room was spacious and generally clean, The view of the ocean is good. The central atrium was nice and the staff were friendly The proximity of the small supermarket The choice of drinks and juices for breakfast Negatives: The hotel is run down and not at all like the photos. There is a general air of disrepair, beyond reception and the atrium. There is an extension/conservatory next to the breakfast area that had significant leaks. The breakfast itself was limited, the pastries...

"L'hôtel est très bien situé dans le centre ville, c'est propre et lit très confortable. Je regrette qu 'il n'y a pas de climatisation pour un hôtel classé 4 étoiles et le transfert de l 'aéroport à l'hôtel est payant."

"I booked the hotel through Expedia, based on the photos I saw there. The reality is far from the actual photos. The rate was a 5-star hotel rate or a high-end boutique hotel at $ 150; the reality is a 3-guesthouse. The location was on an unsafe street; the room was dirty, the bedsheet was old and looked uncleaned, and the toilet was broken and very dirty. When we arrived, there was no one at the reception, and we had to wait 30 min until someone in the street helped us call the guy. Although we...

"Heel relaxed en mooi. Aanrader"

"Excelente, o carinho das pessoas foi um diferencial"

"Correu tudo muito bem, funcionários excecionais."

"Tudo impecável "

"The view from Belvedere is breathtaking, but the property is extremely far from the harbour and involves a long, tiring trek with countless stairs. The room, although described as a suite, is very basic and more in line with a 3-star standard at best. The staff did try to help, but their capacity was limited. The receptionist was unable to assist with luggage despite the many stairs; fortunately, our driver helped us. She also recommended a restaurant on arrival which turned out to be dreadful —...

"Confusing check in and inconsistency with communication."