Vilas em Ribeira Grande,

"Positives: The room was spacious and generally clean, The view of the ocean is good. The central atrium was nice and the staff were friendly The proximity of the small supermarket The choice of drinks and juices for breakfast Negatives: The hotel is run down and not at all like the photos. There is a general air of disrepair, beyond reception and the atrium. There is an extension/conservatory next to the breakfast area that had significant leaks. The breakfast itself was limited, the pastries...

"Logo no 1º dia, a sala de apoio à piscina, para refeições, parecia estar em obras e as mesas e cadeiras todos espalhados e desarrumado. Almoçamos aí, mas a comida, além de demorar mais de 35 minutos ( com duas mesas a precisas de serviço ), a comida estava sem sabor e seca, sem qualidade nenhuma. A simpatia e profissionalismo do staff deixa muito a desejar. Falta de formação. O quarto, quem entra, parece fenomenal, mas quando se começa a olhar em volta, as paredes estão cheias de humidade e a...

"Ottimi servizio bagno e letto molto comodo al top. "

"Heel relaxed en mooi. Aanrader"

"Correu tudo muito bem, funcionários excecionais."

"Excelente, o carinho das pessoas foi um diferencial"

"The view from Belvedere is breathtaking, but the property is extremely far from the harbour and involves a long, tiring trek with countless stairs. The room, although described as a suite, is very basic and more in line with a 3-star standard at best. The staff did try to help, but their capacity was limited. The receptionist was unable to assist with luggage despite the many stairs; fortunately, our driver helped us. She also recommended a restaurant on arrival which turned out to be dreadful —...