2/10 - Terrível
David
Viagem com família e crianças pequenas
8 de mai. de 2026
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Worst experience I've ever had! We will never be back. If you are going for the pool and hot tub, pass on this one. That is why we went and I was super disappointed to see that the hot tub was closed. The water slide was an enclosed tube all the way down and was pitch black with a huge splash of water to youur face at the end. Any adult I saw go down was one and done. The kids didn't seem to mind. The pool was freezing cold. I ended up leaving and going back to my room to shower and change only to find out that my key card didn't work. I went back down to the pool (currently walking around in a bathing suit because they don't have house coats) to get my husband's key card. Same thing, didn't work. I went down to the desk to tell them. The patron standing next to me asked if I was in a certain room... Yes, that's our room. She tells me that they were just in our room! Uh what?!? Thank God they were honest people. The front desk clerk sorted out my key. They next day, breakfast was pretty basic. The kids and I were disappointed that there was no whipped cream served with waffles... I thought they went together maybe I'm wrong. Anyways my son was excited to get back to the room and figured out that you didn't even need a key card to get into the room! It wasn't locking when the door closed! It wasn't until you pushed or pulled on it that it was locked. You expect a certain level of security when staying at a hotel and they failed horribly! That was the limit, I went to complain.
David
Hospedou-se por 1 diária em mai. de 2026