Stinky and sketchy
The front desk staff were nice and friendly. The crazy lady in the pink shirt who works in the pool area was a nightmare.
I decided to risk staying here, in spite of the reviews, because my daughter wanted a poolside room. I regret it now. The room was smelly and musty. The smell did not go away the whole time we were there. You can’t air out the room because it opens onto the pool. It was like staying in a damp cellar.
I had hoped that by reserving a “newly renovated” room it would be nicer than the old rooms, but it still smelled so bad. The floor had dust and hair on it, one of the towels was dirty, and the tub had orange stuff splashed on it and standing water that I didnt want to put my hand in to open the drain. They sent a handyman to drain it and he said the orange substance splashed on the side of the tub was “nonslip coating”….
The ac was smelly and LOUD.
Then, when the pool closed at 9 (check the pool hours, they are weird and limited) this crazy lady came and rattled our door knob and was walking up and down, swearing and talking very loud. Turned out she works there. She kept yelling at the guy she was working with. I thought it was some crazy, drunk hotel guests, but she actually works there. They were at it until well after 11 pm.
In the morning, they started vacuuming right outside our door and AGAIN freaked us out by jiggling the door knob. Luckily we had it bolted and the security lock on.
The place was a huge disappointment.