Hotéis perto de Regal Lansing Mall MI

"Clean and nice experience"

"As soon as we got there, we were informed the pool was broken (part reason we booked this stay). After a day, we needed more towels and we called the front desk and nobody answered, then we sent a text and they called saying they were short staffed and it was only them so we would have to get the towels ourselves. We went down to the front desk and asked for towels and the lady replied with a rude tone “which ones!?” And we said all of them and then we asked got another role of toilet paper and...

"Staff excellent all around Staff member looking after the breakfast was super friendly and helpful and kept the entire area stocked and clean"

"O hotel está muito mal cuidado. O quarto estava com lençol sujo, o carpet estava sujo e o ar condicionado era barulhento. Solicitamos a limpeza do quarto, disseram que estavam com muitas limpezas para fazer e só limparam o quarto 3 dias após reclamamos muito. Acionamos a hotels.com e também não tivemos retorno algum. "

"Hair on the bed. Something on the floor outside of the room. Carpet in room sticky. Ice machine leaking. Elevator rattled and squeezed. I would have taken the stairs if it weren’t for my back problems. And worse of all the room smelled like burning bleach. Which I’m told is what it smells like when someone is doing drugs. Oh and one last thing some idiots was having a loud conversation at 2 in the morning out the parking lot."

"The front desk literally does nothing to help you and lies to your face. We didn’t get the room we booked online that was advertised with full fridge, was told they don’t have such rooms by front desk. To only find out that the room I booked was on the first floor given to another party. So we got a tiny fridge without a microwave also. The first night they put us in a smaller room because they said they had issues with the room we were to get. As they were remolding it. Yes they did have...

"Great stay"

"This property is on the process of remodeling for the last 5+ years. courtyards are in disarray and no longer maintained besides mowing. I was turned off even more when I called the front desk requesting a bath mat & toilet paper and was told I had to pick them up from the front desk. There was now house keeping that I saw. Would I stay there again? Only as a last resort."

"Breakfast was not good. Sausage was gross and waffles had a weird taste. Room was fine"

"Great!!!"

"Staff very friendly"

"nice team, great breakfast! but check in is not obvious. there was a note, but no one around. "

"n"

"Convenient location located at a mall. Very clean and good breakfast choices. Plenty of parking in the adjacent mall parking lot, but $10 for the parking garage,"

"Very clean room, super nice staff. The breakfast was top notch (try the lemon or churro flavored waffles, they were outstanding!) It’s a nice quiet hotel and I felt very comfortable there. When I visit my family in East Lansing, I will definitely be coming back to this hotel."