8/10 - Boa
barb c.
17 de set. de 2025
Pontos negativos: Limpeza
When we arrived the downstairs of the home looked clean. When we went upstairs one of the bedrooms looked like no one had used it. The other bedroom was used and not cleaned. The sheets and mattress pad had what looked like blood stains and the sheets had a large purple stain. There was dog hair everywhere. I contacted the host and told her that the place had not been cleaned. The host explained that she was unaware that it was not cleaned and ask what she could do to rectify the problem. I requested a 2 night refund and cleaning supplies. The host honored the request. We cleaned the house and washed the bedding, the purple stain remained on the sheets. We enjoyed our stay.
barb c.
Hospedou-se por 1 diária em set. de 2025