4/10 - Insatisfatória
Amala
14 de ago. de 2025
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Disappointing Stay – Poor Service and Uncomfortable Environment
My recent stay at this hotel was very unpleasant. The service was poor with some staff members being rude and unhelpful. The environment was extremely noisy due to ongoing construction, which also left the place dusty, including inside the room.
Housekeeping standards were unacceptable – dirty towels left on the floor were not replaced, and the balcony had visible dust and even spider webs. The carpet inside the room and in the hallway had a strong, unpleasant smell, adding to the discomfort. The room itself was very congested, cluttered with multiple tables in poor condition, with cracks and chipped paint that made the place feel neglected.
The bathroom was equally disappointing – the bathtub was so small it seemed designed for a child, making it impossible for an average-sized adult to either stand or lie down comfortably.
Overall, this hotel failed to provide a clean, comfortable, or relaxing experience. I would not recommend it, especially given the state of construction, poor upkeep, and lack of basic hospitality.
Amala
Hospedou-se por 3 diárias em ago. de 2025
