- Pontos positivos: Limpeza, comodidades e condições e instalações do estabelecimento
We arrived after a 12hour bus journey. Check in process was incredibly slow. The man welcoming us was very friendly but seemed a bit disorganised. We had emailed prior to arrival about day trips the following 2 days. Also seemed a bit unclear about the details on these. Ultimately it seemed reservations had been made but we still had to get to the ticket office to book/pay anyway. Room itself was ok. We were in a separate building on the back. It was quite noisy. Could hear other guests on stairs / in kitchen area. But bed was comfortable and managed to sleep ok. Breakfast starts at 7. We stayed 3 nights and didn’t manage to get the full breakfast any morning as all trips left before 7. I suspect most tourists to punta arenas are planning early day trips - it’s a shame there is no room to move the breakfast time when aware most guests are leaving early. Ie 6am would be a good time. They do leave out some cereals and breads for self service style breakfast but these had been used up most mornings. As everyone seemed to be leaving before the 7am official breakfast start time. There is not a staff member present 24hours a day. It’s an ok place to stay. Perhaps not worth the price. Especially if you are planning day trips and would miss a cooked breakfast. Easy fixes for me would be to bring forward breakfast time to 6 and to have reservation printouts ready for guest arrivals.