10/10 - Excelente
Mikaela
Viagem com famĆlia e crianƧas pequenas
22 de jul. de 2025
Pontos positivos: Limpeza, serviƧo e funcionƔrios, comodidades e condiƧƵes e instalaƧƵes da propriedade
From the moment we arrived at Villa La Estancia, we were enveloped in an atmosphere of warmth, professionalism, and genuine hospitality. The property itself is stunningāimmaculate grounds, luxurious suites, and breathtaking viewsābut what truly sets this resort apart is its incredible staff.
Every single team member we encountered went above and beyond to make us feel welcomed and cared for. The pool staff : Nico , Raul, Ruddy, the servers Josue, Ernesto, and Jesus and Daniel with the towels. And Carlos for making that great beach BBQ. From the front desk to bell Service : Oswaldo and Bryan, and housekeeping, and the spa attendants , the attention to detail and personalized service were beyond exceptional.
The restaurant staff deserve special praise as well. La Casona ! Fabian, Angel, Eduardo, Ada, Daniella, Carolina, Rogelio and Benjamin and Ricardo. Each meal was served with a smile, and the team remembered our preferences after just one dayāa level of attentiveness you usually only find at the very best five-star resorts.
Housekeeping was equally impeccableāquietly efficient and thoughtful.
Itās clear that the team at Villa La Estancia is not only well-trained but also takes real pride in creating memorable guest experiences. If youāre looking for a luxury stay where genuine hospitality is the standard, Villa La Estancia should be at the very top of your list. The staff alone make it worth the visitāand theyāre the reason weāll absolutely be coming back.
Mikaela
Hospedou-se por 13 diƔrias em jul. de 2025
