Ramada by Wyndham Phoenix Midtown

Room needs updating. The headboard fabric was torn. The chairs were torn. The desk was broken with exposed nails.

Pool area, breakfast options. Large beds, microwave and fridge came in handy due to pandemic scare.

DO NOT STAY HERE. The staff was horrible. Rude to us, couldn't even smile. The woman who checked us in barely even said a word to us, while her coworker was checking in other guests informing them of a $50 hold fee & breakfast, meanwhile she said nothing to us. We checked into our room that had wall paper peeling off the walls, splattered brown marks on the walls, chipped toilet seat & tub, & more. I woke up at 5am once to cigarette smoke. Our 2nd night there the hair dryer blew up while I was using it. The back vent blew off & chunks oh plastic flew out. When I called the from desk, it was constantly busy. No one answered. I had to finally go down to the front desk to let them know about the hair dryer. They acted like I was a pain in their ass. They said someone would come to our room to check out the hair dryer. The woman who came up was so rude. Not apologetic or nice at all. I asked if we somehow upset the staff because of how they were treating us & she said no. When they agreed to move us to another room, we found out that room had no working air/AC. So I blew dried my hair in there & asked to stay in our original room & to speak to the manager. Around 9:45pm the same woman called me back & said if we leave right then, they will refund us for the room & rest of our stay. We stayed one more night & checked out the next day. My husband used the lobby restroom & found graffiti & very inappropriate writing scratched into the sta