Hotéis Aimbridge Hospitality em Passarela do Creek do Policial

"We were placed in the Annex. Pictures doesn’t show how disgusting those rooms are or I wouldn’t have booked. During our stay the annex building was closed down for an emergency, understand things happen, but we were not called or offered an alternative stay. We returned to no power. Jake at the desk didn’t care at all, was short with his words and had no solution for us, not even an offer of a refund. We called Expedia and after 45 mins on the phone in our room with no power, Expedia was...

"The tiled kitchen/lounge floor was dirty The general decor was well used and past its best. The complete absence of staff meant the issues we had had to be dealt with phone and email and was unsuccessful and the issues were never resolved. We wasted to much of our valuable time waiting for someone to fix the door access The place was soulless"