"The reason I haven’t scored 5 is that Expedia sold us a room that had issues with noise / cooking smells as it’s above the kitchen and is noisey and smelly when the staff are cooking. We stayed in a room named Helvellyn and Expedia didn’t state any issues with any rooms. If we had booked direct with the queens head it details the room helvellyn as having issues with noise etc due to it’s proximity to the kitchen. I think Expedia have been misleading not detailing the facts about that particular...
"My wife and I had a fabulous 2 night stay. Our room was lovely, staff were very helpful and friendly and the food was first class. The bar was a lovely place to relax after a long day walking. We would definitely return for another visit. I have only one observation to feedback, and its minor. The decor in our bathroom was tired and needs looking at. The bathroom was clean and tidy, but paint work and fixtures were beginning to show their age."
"If there had been an option to give 10 start then we would have.
Everything about this lovely B&B was first class.
The staff were kind and helpful and the breakfast was the best we have ever had,
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
"The communal areas in the hotel were lovely and the staff were friendly. The room we were allocated however was very disappointing for the price. We paid £194 for one night with a £20 additional charge for bringing our dog. The room we were given felt cramped and as it was on the ground floor, there was very limited natural light. The cleanliness of the bathroom was also not great."
"I chose a more budget room, so my view wasnt very nice and overlooked by other rooms (the garden is lovely so maybe consider upgrading to a garden view). However, the room was large, well maintained and I didnt notice any significant cleanliness issues. Bathroom had plenty of surface space for toiletries.
The car park can get quite full if an event is on. Food and drinks I thought a little pricey (large glass of wine and a burger £37). Pool was nice and lots of gym equipment."
"We came here after our trek from Scafell Pike and it was exactly what we needed to relax which was a lovely hot tub. Lauren was very helpful and welcomed us in. Will definitely stay here again and will recommend to others."
"This is in the most beautiful location and the staff are so helpful and the breakfast was amazing. You have parking facilitates and they gave us the most yummy flapjack on arrival. I lovely place to stay and feel comfortable with lovely residents."
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