Avaliação verificada
4/10 - Insatisfatório
Lisa R.
21 de out. de 2026
Pontos positivos: Check-in
Pontos negativos: Limpeza, comunicação e precisão do anúncio
3 weeks before our trip we were informed that our flat needed renovation and was offered a replacement - ground floor (which we had totally avoided when choosing as is not want frosted windows) - but as 3 weeks before felt we had no choice. On the morning we were flying there we were told again that we would have to move - to a ground floor facing the street with all frosted windows, smaller flat, fewer bathrooms and that looked crappy, and as we were getting on a plane 8 hours later we felt we had no choice but to take it. Although we appreciate that they had other apartments - the lack of control over them was obvious in these 2 last minute switches, each also taking us further from our original apartment which we had very carefully chosen for location. It frankly felt like a scam to get us to take the worst apartment in their portfolio for the highest price. It was a cheaper apartment yet we were given no discount. The furniture was rickety with the bedtable being levelled with a dishwasher puck, a really filthy couch - the stains were gross. There are permanent stains on some sheets, the handle to open the door to the courtyard is falling off, the doors around the door handles were dirty. We staying in the apartment for half the time, and then we left the apartment early for a hotel as it was so depressing.
Hospedou-se por 9 diárias em out. de 2026