6/10
We booked this apartment the day before we arrived so we could check in early with no problems. Upon getting into the apartment we found that the cleaners never cleaned the apartment prior to our arrival. I immediate called the host and the girl said she would call me back. About 15 minutes later I called a few times and got through to another person at the property management and told her if we didn’t have someone come and clean the apartment within an hour we would leave and find a different place to stay as we were tired and wanted to rest a little after flying for over 10 hours. The second person was super helpful. She got a cleaner to come fast and also refunded us the night we didn’t stay. Her service was the reason we stayed. Within 15 minutes a cleaner came and we left so she could clean. The other problem was the pictures didn’t completely match the apartment. Biggest thing was lack of pillows and extra blankets. The pictures show 4 pillows on the main bed and there were only 2. People who sleep with 2 pillows look for these things because it matters to some! After the cleaning was done the apartment was nice, but please know very cozy as expected in France. A couple things to know you can hear everything from outside. Sirens, people talking, construction workers right across the street from the apartment. The main door to get into the apartment building makes the loudest squealing sound so you know every time someone comes or goes.
Jenna R.
Hospedou-se por 4 diárias em mar. de 2025