First I want to say the unit we stayed in was very nice a clean. We had an amazing stay until or last day. On our last day an incident happened that was a huge invasion of privacy. We spent an amazing day at the beach then went to the room to shower before dinner. I got out of shower, put a towels around me, and went to the kitchen area. While in the kitchen, two maintenance men unlocked our door and came into the condo. I was instantly startled and mortified because the towel didn’t completely cover everything. They said they were there to change the lock code. I instantly ran to get my boyfriend and he had them leave. After everything settled down, we went down to talk to the manager. She did apologize and said I should have received a phone call or text. I did not receive any messages alerting us that the code would be changed. She then told me they have a “3 knock” policy and their people are allowed to enter any unit after they knock 3 times. I don’t know if this is just a policy for The Boardwalk or all Emerald Coast properties. However, there are many things people can be doing that doesn’t slow them to hear 3 knocks…such as showering. I’ve have communicated my concerns with the manager through email, but she has stopped responding. I just think this was a huge invasion of our privacy and there was no need to change the code until our checkout date. I will say we have previously stayed at Emerald Coast properties on numerous occasions and nothing like this has happened