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"The room was filthy. Toilet paper rolls were used, there was roach poop in the top corners of the room. The bed side tables were broke. The mirror in the bathroom was filthy. There was paint on the walls like a toddler had painted their trim and gotten it everywhere. The pool said 24 hours online but the sign said it closed at 10. The $12 breakfast buffet was nothing more than a continental breakfast. The bed looked like it had been slept in. The soap dispenser in the shower was visibly dirty."

"Room was beautiful. But the wifi wasn’t working. The phone in the room didn’t work, so anytime we needed something, we had to go to the front desk, the jets in the jacuzzi tub in the bathroom didn’t work properly, and the shower was scalding hot. The knob was broken so you couldn’t turn it down. There were no other director suites available, so we had to deal with it. "