Basin Park Hotel and Spa é ideal para quem viaja com animais de estimação?

Sim, cães e gatos são permitidos na propriedade. É cobrada uma taxa de USD 35 por acomodação, por diária. Isenção de taxas para cães-guia.

Qual é o horário de check-in em Basin Park Hotel and Spa?

Horário de início do check-in: 16h. Horário de término do check-in: 23h. O check-in antecipado está disponível mediante o pagamento de uma taxa de USD 35.00 (sujeito à disponibilidade). O check-in tardio está disponível em horário limitado.

Qual é o horário de check-out em Basin Park Hotel and Spa?

Horário de check-out: 11h. O check-out tardio está disponível por uma taxa de USD 35.00 (sujeito à disponibilidade).

Onde fica Basin Park Hotel and Spa?

Em Distrito Histórico de Eureka Springs, este hotel com spa fica a alguns passos de Basin Spring Park e Eureka Springs City Auditorium. Eureka Springs District Court e Museu Histórico Eureka Springs também ficam a 10 minutos.

Basin Park Hotel and Spa: Preços, promoções e comentários

Informações a área

Na região do entretenimento, Basin Park Hotel and Spa fica em Distrito Histórico de Eureka Springs, um bairro ideal para caminhadas de Eureka Springs. A região conta ainda com uma ótima área de compras e pode ser percorrida a pé. Admire as belezas naturais da região em lugares como Basin Spring Park e Black Bass Lake. Espaços como Eureka Springs City Auditorium e Museu Histórico Eureka Springs são ótimas opções para passeios culturais. Eureka Springs District Court e Anfiteatro Great Passion Play são outras opções recomendadas que merecem uma visita. Divirta-se com atividades aquáticas nas proximidades, como mergulho livre (com snorkel) e pesca ou aventure-se com passeios a cavalo e tirolesa. Os hóspedes deste hotel adoram sua localização central. Confira nosso guia de viagem sobre Eureka Springs.

6/10 - Ok

Kyle

Viagem a dois

8 de fev. de 2026

Pontos negativos: Condições e instalações da propriedade

Basin Park is a historical landmark in Eureka Springs and is over 120 years old. That being said its not a modern hotel with modern anything. The rooms are small, the floors squeak, doors dont set right, and water pressure even on the 2nd floor was terrible. The hotel staff are very pleasant and helpful people and the spa on the 2nd floor is a very nice amenity and well worth the price. The hotel does not have parking on site. They have you park in a lot and shuttle you back and forth, what they dont tell you is that they charge you for parking. It is a nice little romantic getaway full of history but its definitely not what most people expect from a hotel.

Hospedou-se por 2 diárias em fev. de 2026

10/10 - Excelente

John

20 de jan. de 2026

Hospedou-se por 2 diárias em jan. de 2026

8/10 - Boa

Kelli

19 de jan. de 2026

Hospedou-se por 1 diária em jan. de 2026

10/10 - Excelente

David

11 de jan. de 2026

Hospedou-se por 2 diárias em jan. de 2026

10/10 - Excelente

Daniel

6 de jan. de 2026

Hospedou-se por 1 diária em jan. de 2026

4/10 - Insatisfatória

Nicole R

Viagem a dois

4 de jan. de 2026

Pontos negativos: Limpeza e comodidades

Basin Park Hotel ⭐️⭐️ (2/5) I wanted to enjoy our stay, but unfortunately the experience was consistently disappointing. Service issues occurred daily, and several staff interactions came across as rude or dismissive rather than helpful. We arrived after the stated check-in time and were still made to wait an additional 40 minutes for our room to be ready, with no apology or accommodation offered. Once in the room, things didn’t improve. The phone did not work, so calling downstairs wasn’t an option. There was no room cleaning, no replenishment of basics, and no amenities that would justify the price point. The most frustrating part was paying $125 for a charcuterie board that was honestly embarrassing—poor presentation, minimal portions, and nowhere near the quality or value expected for that cost. Due to the ongoing issues and lack of resolution, we ultimately checked out a day early, cutting our stay short. Overall, the hotel relies heavily on its historic charm, but charm alone doesn’t make up for poor service, lack of amenities, and subpar experiences. With better management, training, and attention to guest experience, this place could be much better—but as it stands, I wouldn’t recommend it.

Hospedou-se por 4 diárias em dez. de 2025

10/10 - Excelente

Rick

Viagem a dois

3 de jan. de 2026

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade

Great stay, always pleasurable. Was charged more for the invoice of expedia.

Hospedou-se por 1 diária em dez.. de 2025

10/10 - Excelente

Artemio

Viagem a dois

3 de jan. de 2026

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade

Room was very clean.

Hospedou-se por 2 diárias em dez. de 2025

10/10 - Excelente

Jeremy

31 de dez. de 2025

Pontos positivos: Limpeza

Yes

Hospedou-se por 2 diárias em dez. de 2025

10/10 - Excelente

Richard

29 de dez. de 2025

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade

Great food,excellent drinks, if you like old architecture it was amazing, and the best massage i have had in a long time!

Hospedou-se por 2 diárias em dez. de 2025

8/10 - Boa

Donna G

Viagem a dois

29 de dez. de 2025

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade

The hotel is historical and has been updated keeping the historical look. Bed was comfortable, spacious and clean. The bathroom shower was renovated. Wifi was good. We liked having the microwave, small fridge and separate sitting area. Staff was friendly. Cleaning ladies were accomodating. We stayed during the week of Christmas so dining was limited. We were disappointed they didnt put on their website that they would not be offering breakfast as usual. We used the hot tub one night but jets werent working so that ladted about 5 minutes. We got out and decided to sit by the firepit but it wasnt working either. May have been out of propane? Parking is a long walk although yiu can park to unload in front of the hotel. The hotel provides a free shuttle to and from the parking lot and anywhere you want to go. Basin Park is right outside the door.

Hospedou-se por 3 diárias em dez. de 2025

10/10 - Excelente

Tina

Viagem a dois

12 de dez. de 2025

Pontos positivos: Limpeza e condições e instalações da propriedade

Staff was very friendly and helpful. Went above and beyond to make our visit fun. The activities they offer are great. The whole area is fantastic. We will be visiting again. 10 out of 10

Hospedou-se por 3 diárias em dez. de 2025

10/10 - Excelente

Victoria

Viagem a dois

7 de dez. de 2025

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade

The staff was so kind and went above and beyond to make sure we had a great stay. The Basin had a lot of great amenities and was walking distance to many shops and restaurants. Plan on staying again in the future.

Hospedou-se por 2 diárias em dez. de 2025

10/10 - Excelente

David

4 de dez. de 2025

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

Loved the staff and historic hotel.

Hospedou-se por 2 diárias em nov.. de 2025

10/10 - Excelente

Steven

4 de dez. de 2025

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

Very enjoyable experience

Hospedou-se por 2 diárias em nov.. de 2025

10/10 - Excelente

Berenda

Viagem a dois, Viagem com animais de estimação

3 de dez. de 2025

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade

Staff was very nice. They were extremely helpful. Loved the historical hotel. The room was very clean and we had a wonderful view. Absolutely loved the whole experience! Definitely planning on more stays in the futures

Hospedou-se por 1 diária em nov. de 2025

10/10 - Excelente

Greg

Viagem com a família

30 de nov. de 2025

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade

everything about this hotel was great

Hospedou-se por 3 diárias em nov.. de 2025

10/10 - Excelente

Vanessa

30 de nov. de 2025

Hospedou-se por 1 diária em nov. de 2025

6/10 - Ok

FRED, Ocala

Viagem com a família

29 de nov. de 2025

Pontos positivos: Limpeza e comodidades

Room was very cramped. Front desk staff was not very welcoming. We did enjoy the game room and bar. We ate in the restaurant and had drinks which were fine but 18% was added to the bill for a "service pool". I looked it up and it is to pay wages to support staff. So had to leave another tip for server. Not happy with that. The shuttle service was very helpful and efficient.

Hospedou-se por 3 diárias em nov.. de 2025

10/10 - Excelente

Gary

Viagem a dois

29 de nov. de 2025

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

Place was great. Very clean. A very old building but has everything you need. Very good dining/drinking options in the hotel and a very short walk away. I didn't use this option, but they are pet friendly, as is most of the town. Zero complaints. I would go back. Parking is an issue. There is none. They have a lot (free for hotel quests) a few blocks away but it is an extreme uphill walk to the hotel. Not good with luggage. They have a shuttle that you can call for, which took about 10 minutes when we arrived, but was instant when we left.

Hospedou-se por 1 diária em nov. de 2025

10/10 - Excelente

Rebecca

Viagem a dois

25 de nov. de 2025

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

We love Eureka Springs and we were so excited to stay at the Basin Hotel. Every single staff member we interacted with were unbelievably kind and fun. We even had the surprise of having an upgraded room. Of course this is an old building, but the cleanliness was up to par. We loved grabbing a couple drinks at the bar and hanging out in the game room, it was a blast. Although we enjoyed doing our fair share of walking around town, having access to the shuttle service was such a huge benefit, that alone would make me book again.

Hospedou-se por 1 diária em nov. de 2025

6/10 - Ok

Robert

Viagem em grupo, Viagem a dois

20 de nov. de 2025

The room was listed on our bill as a King Premium. The only thing king premium was the bed which was very comfortable. The room had one chair, no table, two dressers (not needed in a room for two people), no closet, just a shelf with hangers that blocked the one chair. Our friends who had used a different booking agent had a suite for about $100 more. Our room looked nothing like the website photo. We were quite disappointed in the room when we weren't laughing at trying to find any space for cosmetics and toothbrushes and tooth paste. We decided if our friends came over, we could sit in the shower, which was quite spacious and had a shower bench. The food was fine-the huckleberry pie was amazing-but we could have had that just by eating at the restaurant and staying at a different hotel. The parking lot system for an evening arrival is inconvenient and just a tad scary. We do not plan to return to this hotel-should have stayed where we did last time, but our friends wanted Basin.

Hospedou-se por 3 diárias em nov.. de 2025

8/10 - Boa

Nickie

Viagem a dois

18 de nov. de 2025

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

Room was clean. The bed was comfortable, the hot tub would have been nice but was out of order. The restaurant on site was good. The jacuzzi in our room did not have working jets which was a disappointment, although we didn’t complain it would have been nice.

Hospedou-se por 1 diária em nov. de 2025

2/10 - Terrível

Cynthia

15 de nov. de 2025

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade

No, hot tub not functioning. Nothing that I paid my resort fee for was available. Parking was extra, who knows how much. My Expedia confirmation said I would pay $17 more when arriving at hotel, which is for the resort fee, but actually I had to pay $30. Nobody could explain why that was $13 more than I was told in the confirmation email. Also was told upon checkin that my activities fee would entitle me to enjoy a Prosecco by the pool. When I inquired at the front desk later, he said no, that is only on Wednesdays, today is Thursday, you make not have a complimentary Prosecco today. When I asked what the activity fee covered that I could use, all they could come up with is the shuttle. At first they said it included parking. When I said no, you are charging me $7 for parking, they said oh, well then just the shuttle. So you need to get it straight with Expedia what extra you are going to charge people when they get there, because Expedia said in writing I will be charged $17 more than I already prepaid to Expedia, but then your hotel desk insisted upon $30 additional charge.

Hospedou-se por 1 diária em nov. de 2025

10/10 - Excelente

Amanda, Lawton

14 de nov. de 2025

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade

Hospedou-se por 1 diária em nov. de 2025

Basin Park Hotel and Spa

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Opções de quarto

Carrega todas as fotos de Quarto casal premium, 2 camas de casal

Quarto casal premium, 2 camas de casal

Destaques

Carrega todas as fotos de Quarto solteiro premium, 1 cama King

Quarto solteiro premium, 1 cama King

Destaques

Carrega todas as fotos de Quarto solteiro luxo, 1 cama Queen

Quarto solteiro luxo, 1 cama Queen

Destaques

Carrega todas as fotos de Quarto solteiro standard, 1 cama Queen

Quarto solteiro standard, 1 cama Queen

Destaques

Carrega todas as fotos de Quarto, 1 cama King, banheira de hidromassagem

Quarto, 1 cama King, banheira de hidromassagem

Destaques

Informações a área

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