8/10 - Boa
Brittany H.
21 de ago. de 2025
The check in process for this was terrible. It was the first time I arrived at a property and had to wait almost a half an hour for the check in instructions. When I did recieve it the key code on the smart lock was not enabled. Was struggling with my two toddlers in tow for about another 30 mins with the key code they provided which was not working due to it being disabled. Had to reach out again and once they enabled the code then we were able to get it. I arrived at 255 pm for a check in that said 3pm. Due to me waiting for check in instructions that wasn’t received on time and then the codes not being enabled at our arrival we weren’t able to get in to the door until 4:45pm. This was unacceptable and unfortunately tainted this place for us. The place itself is nice although my toddlers kept pointing out to me that their feet were extremely black after only walking around inside for an hour. We did end up having a nice stay the bed is extremely comfy and the amenities are nice my kids used the playground but we didn’t make it to the pool. It’s conveniently located near Disney Magic Kingdom. Nice stay but due to the terrible check in process and black feet would not stay here again.
Brittany H.
Hospedou-se por 3 diárias em ago. de 2025