Vilas em Orford Ness National Nature Reserve, ENG

"Used the spa - staff in spa were lovely. Though two masseuses. both my partner and I booked the same treatment. We had completely different experiences. Both half hour one finished after 20 mins and one was full half hour. Lunch with the spa - the spa man who was lovely had to serve it. The restaurant staff refused to do anything. Didn’t clear plates nothing. 4 tables in there and 5 staff stood behind the bar talking ignoring my presence for a few minutes, I left and returned and when I asked...

"Lovely hotel in a great location. Friendly staff and very clean. Good value for money. Beds and rooms were small and breakfast service slow (but we were warned of this beforehand!). We had city view rooms and they were nicer than we expected, as there was a field and partial sea view anyway. There is no air con but good quality fans were provided as standard, as well as a single duvet upon request. A pleasant stay, would recommend it for couples more than friends/family sharing (due to bed...

"Great family room with separate bunk beds for the children. Brilliant breakfast and canapes and staff were great. Only downside was the hot water wasnt working very well so had coldish showers."

"excellent"

"The property was clean. George and Jordan were very welcoming. There was a choice of continental breakfast or cooked breakfast. Parking is free. We were really happy with our king room, there is a shower, toilet, sink and bath in our room. The bedroom is very big, wardrobes. Two very Happy customers and will definitely be back there again."

"Lovely venue"

"Great location, comfortable room and really nice breakfast"