Casas de Férias em Oak, WV

"The surrounding area was very dirty. Cigarettes everywhere, dust. Seems that they don't really clean and they have also construction items everywhere. The pool was disgusting, water was green. My room smelled pretty bad, like humidity and dirt. I had to buy a room refresher for it. Bed was comfortable and bedding sheets was cleaned. But I did find some small death cockroaches and spiders in the room. Front desk staff was ok. Breakfast was alright, not to bad for the place. I've being eating at...

"The first thing those considering this hotel should know is that there is NO POOL. You may use pool next door but that isn’t acceptable. Next the continental breakfast was horrible! They had stale bread out for toast, one biscuit on the bar, one spoonful of dried out gravy. No juice, No fruit the milk was watered down. No coffee in the dispensers. And the hours they had on the continental breakfast 5 AM- 9 AM. Ridiculous! Wyndham needs to send someone undercover to this location and investigate....

"The hotel was clean, the staff was friendly, and they were very accommodating and understanding of us having to cancel our last night due to the weather back home."

"We went to our room and it was not yet cleaned. The bed was messed up."

"Property is clean. Good breakfast. Friendly staff."

"Breakfast should be free or at least coffee & rolls. We had to wait a long time to get drinks at the bar. Was not the employee's fault. She had to cook also."

"Maid left our door open, we had items taken and have had zero follow up from the hotel nearly 4 days later. When reported to the front desk staff, she was rude and unhelpful- seemed to care O%. I have had to email and call corporate to even find out what the policy is for this. Terrible customer service from the front desk- had she handled things better and shown any concern for over 2k in missing property, I’d not have been as mad. We stay Mariotts all the time and this hotel was poorly...

"Hotel básico, mas estava ok para poucas diárias. Poderiam melhorar o café da manhã para viagem pois haviam café, barra de cereais e iogurte. Deveria haver mais opções como pãozinho e cream cheese etc como vi ser servido em outros hotéis da mesma rede. O hóspede poderia levar os itens e fazer a refeição no quarto. "

"Stayed 2 nights, and room was never cleaned after first night nor was trash emptied. Breakfast was terrible and cold!"