Vilas em Nyack, NY

"After flying in with four of us from Los Angeles on a Red Eye, we had to drive around for 4-5 hours until we were able to check in at 4pm, however after hours of trying to get into the property with no answer on the contact number ,we finally were able to have the local property manager come out and say that the property overbooked and had no room for us. I spent over 2 hours on the phone getting the run around by Expedia with mixed stories of our accommodations. FINALLY with now the story is...

"Place didn't exist. Host did not respond to requests to clarify check-in. Upon arriving, the location was not as described and an individual who answered the door informed our party this was not a rental property. Had to last minute book elsewhere."

"We had an amazing stay! The house was even better than the pictures. There was plenty of space for our large group, and the 10 bedrooms made it comfortable for everyone. The pool and hot tub were definitely highlights, and the game room kept both the kids and adults entertained throughout the trip.One of the things we loved most was how private and secluded the property felt. It was the perfect place to relax, unwind, and spend quality time together without feeling crowded. The home was clean,...