Castelos em Northern New Mexico, NM

"Spacious clean room ! Very friendly and helpful staff, we really enjoyed staying here and would Definitely come back. Breakfast was great!"

"Great restaurant and bar but both are closed on Monday and Tuesday. When you book, stipulate that you do NOT want the room (104) next door to the kitchen on the far end of the hotel. An unfortunate location with a forgotten entry area and view of the trash dumpsters. Room was spacious and clean but the location was extremely disappointing and we were put there because other rooms hadnt been cleaned."

"ZERRO"

"Staff was great and accomplished."

"I actually never left a public negative review and was polite about my experience privately. That’s why receiving a condescending text from management afterward was honestly surprising. Asking guests for feedback and then responding with pseudo-intellectual quotes instead of professionalism is a strange approach to hospitality. The issue was never “refinement” — it was simply the guest experience. A respectful “thank you for the feedback” would have gone much further than an arrogant response...

"Horrible experience"

"Breakfast was good, overall stay was pleasant, did not like the fact that iron was tied to ironing board with extremely short cable making ironing clothes very difficult."

"Clean room and plenty of parking"

"Staff was very friendly at check in and during breakfast service. The room was clean and well kept."

"Limpo e conveniente "

"Helpful staff"

"The button for the second floor apparently has been broken for a while. It was difficult to get the elevator to go there."