Hotéis perto de North Chagrin Reservation OH

"Staff was polite and helpful. Room was clean. Bed comfortable. Bar/restaurant closes early, so we couldn’t utilize it. Pool/gym was also closed for renovations. Bathroom was clean but missing attention to detail and/or requiring maintenance. Faucet handles backwards, shower faucet needs replaced, grout needs work. "

"The room is clean and staff friendly. No problem parking. The restaurant serves great food and the pastries were delicious. Only disappointment was that breakfast was $15.99. The breakfast was no different than other hotels that offer it free. Ssfe and secure place. "

"Battery in my room door needed replaced. Staff were pleasant and helpful. When I couldn't find anyone at front desk I quickly learned to look just outside for smokers. Heavy rains needed cleaned up in public areas. Routine maintenance must be overlooked. "

"Our room was quite small. The pool was cold and the hot tub is permanently closed. Disappointing since it was spring break & the entire reason for booking was for those amenities. "

"Was just overall a good stay. Nice and quiet! "

"Another guest told us the heat went out on their floor. The bar closes at 10pm ??? What? Staff just mediocre , rooms need to be inspected better by head housekeeper We cleaned out on room "

"Ok"

"Great deluxe room at a small surcharge. Very clean and pleasant, great location. "

"I did not stay because I had a problem with the person at the check in counter. I paid on Expedia and this clown wanted me to pay again as a “deposit” I’m not payin twice for a lower than expected smelly 1star hotel 🙄 so I cancelled and currently am waiting for a response. "

"Breakfast was great. Parking was convenient."

"Room should’ve been a little clear, but overall very nice. Breakfast was excellent. Parking was easy. Employees seem to be very friendly and well-versed in what they were doing."

"excellent."

"It was a true joy to stay at this property. Everyone on the staff was very kind, courteous, and extremely helpful. Very convenient having one of the best restaurants and bars on location. Bar tender Leonard was fun to speak with and great at recommending new things to try…I truly enjoyed my evenings speaking with him and enjoying the drinks he made, THANK YOU!! I highly recommend staying here if you have the opportunity. If you aren’t able to, I would still try and make it out for an...

"Heat didn’t work "

"I could gave it 1 star because I had to. This was the absolute worst place I've ever stayed at. Nothing in the room was cleaned. Toilet was a mess. The bathroom door frame was half broken. Durty walls. There were even receipts left in the drawers. We had to wipe it down with clorox wipes and it was disgusting. A room in that kind of condition had no business being rented out. Inexplicable conditions. Unacceptable. "

"I like the fresh smell you encounter, when you enter the hotel and when you exit the elevator to your floor. The decor was nice and refreshing as well. The staff at the desk and the breakfast area was very nice. The breakfast was good and you have options. I enjoyed my stay. Keep up the cleanliness and the fresh smell throughout!!"

"Our stay was amazing! The staff was so nice ! The breakfast was awesome! We used the pool and work out room. Will definitely stay here again."