Apartamentos em Noroeste de Michigan, MI

"The appliances were not clean and working properly. The dishwasher was leaking water. Toaster was covered with sauces and jam"

"It was a good value, the property was large and a good value. They have a strange rule that you can’t use the pool unless you book directly. There’s lot of mosquitoes and other wild life in the area. I did find it a little strange there was no front desk for check in but the locks to our room worked and we had no issues during our stay."

"We stayed in this unit June 23-25 (2 nights). Overall we were happy with the unit and the area. The only problem we discovered came a few days after we left. One of our party of 4 discovered several small bites on her legs that got progressively worse over a couple of days, leading her to go to urgent care. The doctor diagnosed them as bed bug bites. She was in the bedroom with the queen bed. The sheets on the bed were dark gray so any evidence of bed bugs would have been difficult to see,...

"We arrived early by 2 hours at had to finish drying sheets. The condo was hot and fan going full speed. Air conditioner did not work. Called host and she said she would have someone come look at it. Never happened. Also host told us she was having trouble with front door lock before we checked in. We could never get door locked ! Made us very nervous and had to leave entire condo unlocked for our stay. Called host and was never addressed. We feel Host knew both problems before we checked...

"Unfortunately, we ran into a situation with a sick child and had to make a last-minute change of plans. We were well aware that this was inside of the typical timeframe where adjustments to our stay could be made, but the experience we had made us feel undervalued and ignored. There was a complete failure by the host to respond to any form of communication, including multiple phone calls/messages, texts and emails. What if we had been on site, dealing with an issue in our room/unit? The total...