The hotel is clean and aesthetically pleasing, everything else was pretty terrible. The service was horrendous every step of the way. Booked meeting rooms and had to keep following up every few days to get them to respond to my email, and wood have to start from scratch because they couldn’t remember the details. Room service took hours because they lost my order, sent out laundry to be washed and it was a debacle getting it returned. The location is good but a little sketchy with the new freeway right outside making the area iffy. So many disappointing things about this hotel, I truly am baffled at how much the staff constantly messed up absolutely everything.
