Hotéis em Nagoya, Batam

"Overall the hotel was good. Just disappointed with their spa massage. Me & my husband had a 2 hrs spa treatment that includes leg bath( just washing your feet - less than 2mins). 30 mins body scrub ( we only have less than 15 mins) And is very unprofessional & messy. 90 mins aromatherapy massage with hot oil. But the oil wasn't hot/warm. Diffenitely less than 60mins. Me & my hubby feels they just rush to finish. At the end we realised is exactly 2 hrs. But the conclusion is the 2 hrs it...

"The hotel is fine for staying in but it needs some love and attention. Some investment and a refurbishment would be welcome, the staff were all great, so no complaints there. Just needs a face lift."

"Decent stay at four points batam, close enough to nagoya mall, habour bay and grand batam mall. Nice security and staff. Breakfast nothing to shout about, but nearby market could be a deal breaker."

"Room was as expected - clean, tidy, comfortable. The staff were very polite, friendly, and helpful. Check-in and check-out was smooth. Will definitely return to stay."

"Room Spacious and clean"

"Staffs are friendly and polite. Location is great especially the linked mall and some nearby shops."

"I am a non-smoker and had booked a non-smoking room. Upon checked in, I was allocated with a smoking room. The room is filled with cigarette smell. Called the front desk to change but was mentioned full. Then"

"Amazing hotel and wonderful staff! This was our first time in Batam, and we really enjoyed our stay. Everyone was very helpful, friendly, and attentive throughout our visit. We had a great experience and would definitely stay again!"

"Room is small for single bed and room’s sound proof not so good can hear from outside . Toilet is small . Overall still ok for double room . Lobby and restaurant are good "

"jimmyの行き付け　笑"

"No hair drying (you need to pay additional fee if you want) A bit noisy, but acceptable Location is good"

"Disappointing shuttle service Before arrival, I messaged the hotel several times to request pickup from the Batam ferry terminal, as the hotel advertised a complimentary pickup, but never received a response. We also requested the complimentary shuttle to the ferry terminal two days before departure, and the front desk acknowledged it. However, on the morning of departure, we discovered that no booking had actually been made. We also found out that the shuttle only goes to Harbour Bay Ferry...

"1)No mirror in the room except on the toilet 2)toilet amenities not enough 3)poor flow of water towards the drainage resulting slippery floor & “ stagnant “ water 4)ordered items arrived much earlier but reception staff failed to inform us, resulted in us wasting time waited anxiously & thought supplier “ scam” us ."

"The staff was very friendly and helpful, they were bilingual and spoke very good English."

"Clean Room"

"Recommended to others"