Wonderful little condo with many amenities! The splash pad was a huge hit with my grandkids. The lifeguards were amazing with the kiddos. The only issue is the shuttle. I called many times and couldn’t get a hold of the shuttle and the front desk staff were disinterested in helping in any way. We walked to the splash pad. It’s not a long walk but with a 3yr old, 5yr old and 11 year old it was a little inconvenient. I walked over to the hotel to ask about the shuttle for a ride back because the shuttle was out front but there was no driver. The front desk receptionist replied “ I don’t know he must be in the hotel lobby somewhere.” And she said there was no way to call him. Other than the minor inconvenience of the shuttle service, we were extremely happy and would definitely return. We will just be prepared to forgo the shuttle. There was no need for me to contact the host but they left 2 numbers in case we had any questions. The information packet was great and they gave us a full map of the property and a map of the area off the property. If you’re looking for a lot to do with kiddos there are many things on and off the property. We also enjoyed the ice cream parlor on the property. There is also a place to rent golf carts near the ice cream parlor. Highly recommended especially if you have little ones!!!