2/10 - Terrível
Bryan M.
30 de set. de 2025
Beware of Elliot Rentals and Ocean Park ResortI booked a two-night stay at Ocean Park Resort through VRBO. Upon arrival, I realized the address Elliot Rentals sent me was not the same as the one listed on VRBO. The property was about 4 miles away from where it was advertised, which was a big problem since I was traveling alone with a pet and had chosen the listing to be a block away from my family.I immediately called Elliot Rentals customer service to cancel, as I had purchased travel insurance. I was told the reservation would be canceled, and when I asked for a confirmation number, they assured me I’d receive one by email. That confirmation email never came.Because of the bait-and-switch location, I had to book a new rental closer to my family out of my own pocket. Since then, trying to get a refund has been a nightmare.Please do your research on this company and read reviews before deciding to spend your money with them.
Bryan M.
Hospedou-se por 2 diárias em jul. de 2025