6/10 - Ok
Les E.
8 de jul. de 2025
Pontos positivos: Limpeza
Leaves some to be desired
The stay was lacking. We arrived to no beds being made. All linens and towels are in plastic packages. Apparently, they began that practuce during Covid. After a long day of travelling, it is a hassle to have to make three beds when you arrive. The pillows in the master bedroom were completely flat and one had holes in it. There were no hand soaps in the bathrooms. No toaster in the kitchen. We were never able to get any of the tvs to work. And the A/C was not working and was not fixed until the second evening of our stay. It was very difficult to get a response from the property manager before we arrived (I messaged several times asking about a coffee maker). Once checked in, we messaged about no soap and the A/C. Management was not prompt in replying, but did eventually respond. Apparently, a welcome bag should have been left with soaps, but was not. The A/C was eventually fixed and they said they would refund us two days of lodging. However, what the receipt showed as a daily rate and what they refunded did not match. They explained that other fees were included in the daily rate, which they did not refund us for. Overall, the location is close to the beach. The property is spacious. However, the management is not good and the property is dated and not well kept. We were disappointed with our visit and would not stay here again.
Les E.
Hospedou-se por 5 diárias em jun. de 2025