Fachada

Avaliações de Al Falaj Hotel

4 out of 5
Al Falaj Hotel
Al Mujamma Street, Ruwi, Muscat

Avaliações

8,0

Muito boa

Nota 10 - Excelente. 60 de 213 avaliações" "
Nota 8 - Boa. 103 de 213 avaliações" "
Nota 6 - Ok. 28 de 213 avaliações" "
Nota 4 - Insatisfatória. 16 de 213 avaliações" "
Nota 2 - Terrível. 6 de 213 avaliações" "

8,2/10

Limpeza

8,2/10

Serviço e funcionários

7,6/10

Comodidades

7,6/10

Condições e instalações da propriedade

8,4/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Elena

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice stay, room was large. Swimming pool unusable
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Praveen George em 30 de abr. de 2024
Dear Ms. Elena,Thank you for choosing to stay with us and for leaving a review highlighting your overall experience. We are pleased to learn that you enjoyed your spacious room during your visit. However, we are sorry that you were not able to use the swimming pool due to the unprecedented rain. Again, thank you for giving us an edge on the size of the rooms and the overall stay. We hope to serve you soon.Warm regards,Praveen GeorgeGeneral Manager

10/10 - Excelente

justin

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We’ve just returned from our second holiday at the Al Falaj hotel and we’re about to book a third. Why? Let’s start with the simple things: delicious food (and so much of it), great rooms, comfortable beds, amazing gym, gorgeous swimming pool, always clean and tidy, and well located for exploring Muscat and the surroundings. But… other hotels could claim the same. Let’s talk about the things are much harder to reproduce. The culture is everywhere; there’s not a single member of staff who doesn’t greet you with a smile: not a ‘it’s my job’ smile but a smile that makes you feel like a friend. There was never a time at Al Falaj at which we felt like a customer – we always felt like guests in the true sense of the word. Think about that. There are hotels in every city that are clean, comfortable and have plenty of amenities but, once you get past the lobby, you could be anywhere. They’re a repeated formula. At Al Falaj you feel like you’re in the best of Oman: the wonderful diversity of people, the hospitality, and the overriding sense of welcome that make the country what it is. At this hotel, there is no doubt about where you are. That comes from culture. It comes from an attention to detail that’s been a part of the place for decades. How do I know this? Because the owner walks around; because he joined us for supper; because he cares. And his care and warmth is reflected in every minute with every member of staff. …and that’s why we’re going back.
Hospedou-se por 6 diárias em mar. de 2024
Resposta de Praveen George em 30 de abr. de 2024
Dear Mr Justin,First and foremost, we would like to express our heartfelt gratitude for your glowing endorsement of your latest experience at the Al Falaj Hotel. Reading your thoughtful and detailed account warms our hearts and reinforces our relentless pursuit of excellence in hospitality.It delights us immensely to learn that the small aspects of our service—the delectable cuisine, generously proportioned rooms, premium fitness center, inviting swimming pool, and consistent cleanliness—have contributed significantly to your enjoyment. While many establishments may boast similar features, it is indeed gratifying to discover that our unique cultural identity sets us apart.Our utmost priority lies in making each guest feel cherished and special, fostering authentic connections transcending mere business transactions. Hearing that our devoted family atmosphere permeated throughout your entire stay fills us with pride, inspiring us even further to maintain our signature brand of genuine warmth and attentiveness.Moreover, witnessing the evident connection between our management and our beloved guests affirms the deep-rooted values instilled in every individual representing the Al Falaj legacy. Indeed, our treasured traditions remain deeply embedded in our daily practices, serving as guiding principles for generations to come.Having earned your trust and patronage twice already, we eagerly anticipate welcoming you back for another enchanting encounter. Until then, we send our fondest wishes and assure you that your praises echo proudly among our tightly knit community here at the Al Falaj Hotel.With immense gratitude and wholehearted sentimentsPraveen GeorgeGeneral Manager

10/10 - Excelente

Bipin

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Its front desk staff is excellent and cordial.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Praveen George em 3 de mar. de 2024
Dear Bipin,Greetings from Al Falaj Hotel, and thank you for taking the time to share your genuine appraisal of our front desk personnel. We are delighted to learn that their warmth and friendliness left a lasting impression on you, and we will pass along your compliments to our dedicated team. Your comments will inspire us to continuously uplift our benchmarks and sustain our standards.We await the pleasure of serving you again in the near future.Warm regards

10/10 - Excelente

Venkat

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Praveen George em 17 de jan. de 2024
Dear Mr Venkat,Thank you for your excellent feedback on your stay at Al Falaj Hotel.We are glad that you enjoyed all the services on offer at our hotel. We look forward to welcoming you back to Al Falaj Hotel.Thank you

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza e conforto do quarto
清潔で立地まあまあ
ルイ地区のやや北はずれ。4号線のバス停まで10分、ルイの中心まで徒歩25分ほど。周りは住宅地っぽく店はない。部屋は清潔で、値段の割にゴージャス。ただし、シャワー室の水捌けが悪すぎて、洗面室が洪水になる。
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Praveen George em 17 de jan. de 2024
Thank you for taking the time to share your feedback with us. We appreciate your kind words regarding the cleanliness and appeal of our rooms, as well as the value for money. We are sorry to hear that you encountered some issues during your stay.We understand that the location may be a little far from the city centre, however, we hope it did not inconvenience you too much. Regarding the distance to the bus stop and the center of city, we always strive to provide accurate information on our website and other booking platforms to help our guests plan their stay accordingly.While our property is located in a residential area, in a calm and serene setting, we do try to highlight this aspect in our descriptions to ensure guests are aware of the surroundings.We are disappointed to learn about the poor water flow in the shower room. Please be assured that we take this matter seriously, and we will investigate the issue promptly to identify and rectify any underlying problems affecting the water flow.We appreciate your valuable feedback as it helps us improve our services and facilities. We hope to have the opportunity to host you once again in the future and provide you with a better experience

10/10 - Excelente

Juan-Francisco

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The Al Falaj Hotel is superb. It’s well located nearby the main attractions in Muscat, Oman. The amenities are good, it has restaurants and swimming pool. The staff is willing to help. Congratulations!
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Praveen George em 17 de jan. de 2024
Dear Juan,Thank you for your kind words and positive feedback on Al Falaj Hotel.We are delighted to hear that you enjoyed your stay at the Al Falaj Hotel and appreciated our location, amenities, restaurants, swimming pool, and staff. Your satisfaction is our greatest reward, and we will share your compliments with our team. We hope to welcome you back soon for another superb experience. Best Regards Praveen GeorgeGeneral Manager

8/10 - Boa

Waltraud

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Praveen George em 17 de jan. de 2024
Dear Mr Waltraud,Thank you for your excellent feedback on your stay at Al Falaj Hotel.We are looking forward to welcoming you back for another wonderful stay.Thank You,Best RegardsPraveen GeorgeGeneral Manager

10/10 - Excelente

Mohamed Shakeel

Hospedou-se por 2 diárias em dez. de 2023
Resposta de Praveen George em 17 de jan. de 2024
Dear Mr Shekeel.Thank you for sharing your excellent review on your recent stay at Al Falaj Hotel.We look forward to welcoming you back for another wonderful experience with us.Thank You,Praveen GeorgeGeneral Manager

10/10 - Excelente

Anett

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Perfect stay for a roundtrip, food was amazing
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Praveen em 13 de nov. de 2023
Dear Ms Anett,Thank you for your excellent feedback. We are glad to know that you enjoyed all the facilities at AL Falaj Hotel and you liked our culinary delights.Looking forward to welcoming you back again.Thank You

8/10 - Boa

Tayseer

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice hotel, excellent staff, clean room, good AC, I was in deluxe room good swimming pool, and gam
Hospedou-se por 1 diária em out. de 2023
Resposta de Sonja Candappa, Guest Service Department em 30 de out. de 2023
Dear Tayseer,Thank you for taking the time to review your stay with us at Al Falaj Hotel! We are so glad to hear that you had a comfortable and enjoyable stay with us. Our staff will very much appreciate your kind words, and we are happy that you liked the hotel, our deluxe rooms and the pool. We thank you once again we look forward to welcoming you back to Al Falaj Hotel Muscat Next Year! Best Wishes,

10/10 - Excelente

Sidh Nath

Hospedou-se por 3 diárias em out. de 2023

10/10 - Excelente

Yasuaki

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Room and facilities are very nice. And room rate is very good.
Hospedou-se por 2 diárias em jun. de 2023

8/10 - Boa

Saeed

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em mai. de 2023

6/10 - Ok

Rishab

Viagem de negócios
Pontos negativos: Condições e instalações da propriedade
Very hotel looking rooms and conditions. Not impressed with it at all. Can be avoided. The rooms are also small and the noise travels across. I could hear people throughout the stay.
Hospedou-se por 2 diárias em mar. de 2023

10/10 - Excelente

Valentina

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Il personale è super disponibile e gentilissimo, camere pulite, molti servizi interni
Hospedou-se por 7 diárias em jan. de 2023
Resposta de Bimalka Amarasinghe em 4 de fev. de 2023
Dear Ms. Valentina,Thank you for patronizing Al Falaj Hotel, Muscat.Your kind comments are highly appreciated. It is always motivating when our valued guests take the time to acknowledge our efforts in providing a great service. Let us assure you that we will continuously strive for improvement to make your future stays even better.We look forward to welcoming you back in near future.

10/10 - Excelente

Dinesh

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The hotel has very good staff's with great service. Room are clean and the bathroom is beautiful. We didn't try the breakfast but it looked. Gym and pool is nice and clean. We found the location very convenient since we were attending evening ceremonies at the Krishna Temple. Highly recommended this hotel with good rates.
Hospedou-se por 10 diárias em jan. de 2023
Resposta de Bimalka Amarasinghe em 30 de jan. de 2023
Dear Mr. Dinesh,Your kind comments are highly appreciated. It is always motivating when our valued guests take the time to acknowledge our efforts in providing a great service. Let us assure you that we will continuously strive for improvement to make your future stays even better.

10/10 - Excelente

Aristeidis

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
VALUE FOR MONEY
Value for money, 4* hotel near Matra and Corniche. Great dinner and breakfast. I highly recommend the halfboard basis at this hotel
Hospedou-se por 1 diária em jan. de 2023
Resposta de Bimalka Amarasinghe em 30 de jan. de 2023
Dear Mr. Aristeidis,Our sincere appreciation for choosing to stay at Al Falaj Hotel during your recent visit to Muscat, Oman. We were delighted to note that you were satisfied with our cuisine and more with the friendliness of our team. Rest assured, your sentiments will be passed on to the respective team members.

4/10 - Insatisfatória

Viajante verificado

Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
The hotel is clean but they don't have soundproof rooms which was noisy to me at sleeping time.. Front desk staff unfortunately they are not professional at all.
Hospedou-se por 1 diária em set. de 2022
Resposta de Bimalka Amarsinghe em 6 de set. de 2022
Dear Valued Guest,Thank you for staying with us and taking the time to share this valuable feedback mentioned according to your experience. We have taken note of the comments highlighted and would take corrective measures to rectify the same.Thanks & Regards

10/10 - Excelente

Mohamed

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Good Hotel and Highly recommanded
The Hotel is good and there are no complaints about any services, Room sizes, Toilets, and the Bed was very good and well maintained and comfy. The only flaw which could be completed is the corridor look, the old-fashioned wooden cladding looks much outdated and dark in corridors. Rest was amazing breakfast, gym and pools area were great with reasonable rates they offer. Highly recommended!!!
Hospedou-se por 2 diárias em ago. de 2022
Resposta de Bimalka Amarsinghe em 9 de ago. de 2022
Dear Mr. Mohamed, Thank you for patronizing Al falaj Hotel, Muscat. Your kind comments are highly appreciated. It is always motivating when our valued guests take the time to acknowledge our efforts in providing a great service. Let us assure you that we will continuously strive for improvement to make your future stays even better. Thanks & Regards

10/10 - Excelente

Angel

Viagem de negócios
Pontos positivos: Condições e instalações da propriedade
Very good hotel in Muscat
I really like this hotel (my 5th stay there). Staff is friendly. Rooms are great ( recommend deluxe room). Now with the covid the dinner is on a set menu, but everything is good.
Hospedou-se por 3 diárias em jul. de 2022
Resposta de Bimalka Amarsinghe em 9 de ago. de 2022
Dear Valued Guest, Thank you for choosing Al Falaj Hotel, Muscat for your recent stay. It's our pleasure to welcome you back and delighted to know that you were satisfied with our services, breakfast, and cleanliness. We sincerely hope to serve you again whenever your travels bring you back to Muscat. Thank You.

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ghobrat Nizwa Hypermarket غبرة نزوى هايبر ماركت
Nice hotel with nice clean rooms.
Hospedou-se por 3 diárias em jul. de 2022
Resposta de Bimalka Amarsinghe em 9 de ago. de 2022
Dear Valued Guest, Thank you very much for giving us the opportunity to be at your service and for your review. We are happy to hear that you enjoyed your stay at Al Falaj Hotel. We are committed to ensuring the best possible services & attention to our Clients & look forward to welcoming you back to our hotel soon. Thank You

10/10 - Excelente

Shahnaz

Hospedou-se por 1 diária em mai. de 2022
Resposta de Bimalka Amarsinghe em 14 de jun. de 2022
Dear Valued Guest, Thank you for patronizing Al Falaj Hotel & leaving a wonderful review. Your kind comments are highly appreciated. It is always motivating when our valued guests take the time to acknowledge our efforts in providing a great service. Let us assure you that we will continuously strive for improvement to make your future stays even better. We look forward to welcoming you back in near future. Thank you

8/10 - Boa

gaurav

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 7 diárias em dez. de 2021

8/10 - Boa

Lynn

Pontos positivos: Serviço e funcionários e conforto do quarto
Pontos negativos: Limpeza
Good hotel w/ a flaw
Housekeeping was the bugaboo. My room was not cleaned by 2PM and when I requested it, I noticed that althoughI requested my sheets to be changed they were not. Since I got back in late and needed to get ready for the next day I did not place another request. Hotel has a lot going for it. Service is excellent other than housekeeping. Breakfast buffet is good. Pool is lovely.
Hospedou-se por 1 diária em mar. de 2020
Resposta de Girish. S em 11 de mar. de 2020
Dear Valued Guest, Thank you for sharing your review through hotels.com. It was a pleasure to have you at Al Falaj Hotel. We are elated to know that you enjoyed your stay and the facilities. We apologize for the inconvenience caused. Your feedback is shared with the concern department head to take necessary action. We thank you once again for your patronage and Let us assure you that we will continuously strive for improvement to make your future stays even better. Thanks & Regards

10/10 - Excelente

Hicham

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excellent rapport qualité prix
Nous avons passé un très bon séjour dans cet hôtel. Le personnel est très accueillant et aimable. Le rapport qualité prix est excellent et nous le recommandons sans hésiter.
Hospedou-se por 2 diárias em fev. de 2020
Resposta de Girish. S em 11 de mar. de 2020
Dear Valued Guest, Your kind comments are highly appreciated. It is always motivating when our valued guests take the time to acknowledge our efforts in providing a great service. Let us assure you that we will continuously strive for improvement to make your future stays even better. Thanks & Regards Girish Sundaram (Asst. Front Office Manager)

2/10 - Terrível

Sukboo

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários e conforto do quarto
Hospedou-se por 1 diária em fev. de 2020
Resposta de Girish.S em 1 de abr. de 2020
Dear Sukboo, Thank you for sharing your review through hotels.com. It was a pleasure to have you at Al Falaj Hotel. We are elated to know that you enjoyed your stay and the facilities. We thank you once again for your patronage and Let us assure you that we will continuously strive for improvement to make your future stays even better. Thanks & Regards

10/10 - Excelente

Elizabeth

Hospedou-se por 2 diárias em fev. de 2020

10/10 - Excelente

Fabian, Dubai

Viagem de negócios, Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
staff made us feel welcome as we regular guests at the hotel
Hospedou-se por 1 diária em fev. de 2020
Resposta de Girish. S em 14 de fev. de 2020
Dear Mr. Fabian, Your kind comments are highly appreciated. It is always motivating when our valued guests take the time to acknowledge our efforts in providing a great service. Let us assure you that we will continuously strive for improvement to make your future stays even better. Thanks & Regards Girish Sundaram (Asst. Front Office Manager)

10/10 - Excelente

Fabian

Viagem de negócios, Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
friendly staff felt welcome when we entered the hotel
Hospedou-se por 2 diárias em fev. de 2020
Resposta de Girish. S em 14 de fev. de 2020
Dear Mr. Fabian, Your kind comments are highly appreciated. It is always motivating when our valued guests take the time to acknowledge our efforts in providing a great service. Let us assure you that we will continuously strive for improvement to make your future stays even better. Thanks & Regards

4/10 - Insatisfatória

Viajante verificado

Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
When the shower worked (no water pressure), it was dangerously too hot! The hairdryer did not work reliably. The staff charged me for an extra day despite Expedia changing the booking prior to arrival
Hospedou-se por 6 diárias em fev. de 2020
Resposta de Girish. S em 22 de fev. de 2020
Dear Valued Guest, Thank you for sharing your review through Expedia. It was a pleasure to have you with us. We apologize for the inconvenience caused. I have personally checked on the complaint but unfortunately, we have not received any calls from you in this regard during your stay. We could have definitely provided you with an alternative. we have received the booking for 6 nights from Expedia and we charged accordingly. Extra nights can never be charged as the payment is done by Expedia as per the booking they receive. We have offered you an extended late checkout FOC. We are sorry that you were not completely satisfied with your stay with us and we would like to make amends. Kindly contact us directly before your next visit and I will make sure that your stay is comfortable.Thanks & Regards

4/10 - Insatisfatória

Viajante verificado

Viagem de negócios
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
The hotel is noisy, with little noise insulation, I woke up to 5 alarms and two parties next-door in the middle of nights.
Hospedou-se por 7 diárias em nov.. de 2019
Resposta de BIMALKA em 18 de dez. de 2019
Dear Valued Guest, Thank you for patronizing us and I was disappointed that you felt your overall experience wasn't as outstanding as you had so rightly expected. I do hope you will visit us again soon so that we can offer you the memorable experience that you should have experienced the first time around. Thanks & Regards Bimalka Amarasinghe ARDM

4/10 - Insatisfatória

Viajante verificado

Viagem de negócios, Viagem em grupo
Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Propert does not recogise regular clients and requests never kept in mind at check in time.
Hospedou-se por 1 diária em dez.. de 2019
Resposta de BIMALKA em 15 de dez. de 2019
Dear Guest, It was nice speaking to you today and thank you for understanding our situation. Unfortunately we were not able to accommodate your special request during your last visit as the hotel was fully booked. Your special request has been noted and we will definitely try to meet your requests in your upcoming visits. Thank you for patronizing us regularly and we consider you as one of our most valued guest. Thanks & regards, Bimalka Amarasinghe Asst. Rooms Division Manager

8/10 - Boa

ganesh

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Enjoyable Stay at Al Falaj
Superb Hotel, complete value for money, the facilities are great.
Hospedou-se por 2 diárias em nov.. de 2019
Resposta de Bimalka em 11 de dez. de 2019
Dear Mr. Ganesh, Thank you for your review of Al Falaj Hotel- Muscat, we are delighted that you had a pleasant stay with us. We are pleased to note that you enjoyed the facilities we offer. It would be our pleasure to welcome you back and look forward to seeing you soon. Thanks & Regards Bimalka Amarasinghe ARDM

8/10 - Boa

AYSEGUL

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great Hotel, Convenient Location..
The location of the hotel is very convenient if you'd like to be close to some attractions in Muscat. The price was unbeatable compared the many hotels in the area if you're not expecting to stay in a beach hotel with all the facilities. It was a good experience overall.
Hospedou-se por 1 diária em nov. de 2019
Resposta de Bimalka em 11 de dez. de 2019
Dear Valued Guest, Your kind comments are highly appreciated. It is always motivating when our valued guests take the time to acknowledge our efforts in providing a great service. Let us assure you that we will continuously strive for improvement to make your future stays even better. Thanks & Regards Bimalka Amarasinghe ARDM

8/10 - Boa

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Single night business stay
A single night business trip in November 2019. The hotel is really good value for money, the service is excellent, the food was of a really good standard. The hotel is a bit out of the way and I guess the price reflects the location. The room was of a good standard, the wifi was ok but dropped out from time to time eating breakfast by the pool was very pleasant.
Hospedou-se por 1 diária em nov. de 2019
Resposta de Bimalka em 11 de dez. de 2019
Dear Valued Guest, Our sincere appreciation for choosing to stay at Al Falaj Hotel during your recent visit to Muscat, Oman We were delighted to note that you were satisfied with our cuisine and the friendliness of our team. Rest assured, your sentiments will be passed on to the respective team members. Once again, we thank you for your stay with us and appreciate your comments. We look forward to your return visit to the Al Falaj Hotel. Thanks & Regards Bimalka Amarasinghe ARDM

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Recommended
Reasonably priced (approx. 106 EUR for a room for two nights including breakfast), clean, modern room (seemed to have been refurbished recently), friendly staff, a good selection for breakfast.
Hospedou-se por 2 diárias em out. de 2019
Resposta de Girish em 27 de nov. de 2019
Dear Valued guest, Thank you for sharing your review through Hotels.com. It was a pleasure to have you at Al Falaj Hotel. We are elated to know that you enjoyed your stay and the facilities. We thank you once again for your patronage and Let us assure you that we will continuously strive for improvement to make your future stays even better. Thanks & Regards

8/10 - Boa

Tomasz

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Dobry hotel
Wspaniała obsługa, dość dobre jedzenie fajne położenie blisko sklepów ale zdala od centrum jak chcesz wypocząć w ciszy to dobre miejsce
Hospedou-se por 9 diárias em out. de 2019
Resposta de Girish. S em 27 de nov. de 2019
Dear Thomasz, Thank you for sharing your review through Hotels.com. It was a pleasure to have you at Al Falaj Hotel. We are elated to know that you enjoyed your stay and the facilities. We thank you once again for your patronage and Let us assure you that we will continuously strive for improvement to make your future stays even better. Thanks & Regards

8/10 - Boa

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel was quite central, though given the size of Muscat meant we were not that close to anything without using a taxi. We did find a good restaurant nearby and the swimming pool was a godsend. Hotel is geared up for business and functions, no tourist map available, little bits like this would have made all the difference to it being excellent rather than pleasing.
Hospedou-se por 4 diárias em set. de 2019
Resposta de Girish. S em 8 de out. de 2019
Dear Valued Guest, Thank you for sharing your review through expedia. It was a pleasure to have you at Al Falaj Hotel. We are glad that you enjoyed our facilities and the services. We thank you once again for your patronage and Let us assure you that we will continuously strive for improvement to make your future stays even better. Thanks & Regards

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Room is nice. Location of the hotel is not convenient to find food, not centrally located Some renovation was on going during our stay there, can hear knocking in the afternoon
Hospedou-se por 2 diárias em ago. de 2019
Resposta de Girish. S em 9 de set. de 2019
Dear Valued Guest, Thank you for sharing your review through Travelocity. It was a pleasure to have you at Al Falaj Hotel. We are elated to know that you enjoyed your stay and the facilities. We thank you once again for your patronage and Let us assure you that we will continuously strive for improvement to make your future stays even better.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
古さは感じるが、清掃が行き届いており、スタッフも丁寧な応対で快適に滞在できた。上階には居酒屋風の和食レストランがある。悪くないが、割高。
Hospedou-se por 1 diária em jul. de 2019
Resposta de Girish. S em 9 de set. de 2019
Dear Valued Guest, Thank you for sharing your feedback on Al Falaj Hotel, Muscat. We are glad that you have experienced authentic Japanese food here at the Tokyo Taro and my team is extremely pleased to have a satisfied customer. We definitely hope to see you back again with more friends and family.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza e serviço e funcionários
I didn’t like that he bot me in a very far room The hotel is a nice place
Hospedou-se por 2 diárias em jul. de 2019
Resposta de Girish. S em 9 de set. de 2019
Dear Valued Guest, Thank you for sharing your review through Expedia. It was a pleasure to have you at Al Falaj Hotel. We are elated to know that you enjoyed your stay and the facilities. We thank you once again for your patronage and Let us assure you that we will continuously strive for improvement to make your future stays even better. Thanks & Regards Girish Sundaram Assistant Front Office Manager.

8/10 - Boa

RUBEN

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jul. de 2019
Resposta de Girish em 11 de jul. de 2019
Dear Ruben, Thank you for sharing your review through hotels.com. It was a pleasure to have you at Al Falaj Hotel. We are elated to know that you enjoyed your stay and the facilities. We thank you once again for your patronage and Let us assure you that we will continuously strive for improvement to make your future stays even better. Thanks & Regards

2/10 - Terrível

Viajante verificado

Viagem de negócios
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Recepción muy mala solo hablan inglés y arabe nada de amabilidad no lo reconociendo
Hospedou-se por 3 diárias em jun. de 2019
Resposta de Girish. S em 5 de jul. de 2019
Dear Valued Guest, Thank you for sharing your review through Expedia. It was a pleasure to have you at Al Falaj Hotel. We are extremely sorry for the inconvenience caused. We thank you once again for your patronage and Let us assure you that we will continuously strive for improvement to make your future stays even better. Thanks & Regards

10/10 - Excelente

ANITA

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em jun. de 2019
Resposta de Girish. S em 3 de jul. de 2019
Dear Anita, Thank you for sharing your review through hotels.com. It was a pleasure to have you at Al Falaj Hotel. We are elated to know that you enjoyed your stay and the facilities. We thank you once again for your patronage and Let us assure you that we will continuously strive for improvement to make your future stays even better. Thanks & Regards

10/10 - Excelente

Mitsuru

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jun. de 2019
Resposta de Girish. S em 26 de jun. de 2019
Dear Valued Guest, Thank you for sharing your review through Hotels.com. It was a pleasure to have you at Al Falaj Hotel. We are elated to know that you enjoyed your stay and the facilities. We thank you once again for your patronage and Let us assure you that we will continuously strive for improvement to make your future stays even better. Thanks & Regards

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza e serviço e funcionários
Hi ghjjjjkkkbvgggggggggttffgvvvvvvvvvvvv Highgate Nanny Hugh Hjjjj Vvvv
Hospedou-se por 1 diária em jun. de 2019
Resposta de Girish. S em 26 de jun. de 2019
Dear Valued Guest, Thank you for sharing your review through expedia. It was a pleasure to have you at Al Falaj Hotel. We are elated to know that you enjoyed your stay and the facilities. We thank you once again for your patronage and Let us assure you that we will continuously strive for improvement to make your future stays even better. Thanks & Regards

6/10 - Ok

Viajante verificado

Viagem de negócios
Pontos positivos: Serviço e funcionários
Remote. Not convenient for airport or for the centre
Hospedou-se por 3 diárias em jun. de 2019
Resposta de Girish. S em 9 de jun. de 2019
Dear Valued Guest, Thank you for sharing your feedback about Al Falaj Hotel. Muscat. It was a pleasure having you stay with us.We are actually proud of our location since it is very close to Muttrah Souq, The Corniche, The Ruwi City Centre and other Shopping Malls. Public transportation is only 2 mins away from the hotel and taxis are available within the hotel premises itself. I look forward to the pleasure of seeing you again at Al Falaj Hotel, Muscat.

10/10 - Excelente

Viajante verificado

Hospedou-se por 3 diárias em mai. de 2019
Resposta de Girish. S em 5 de jun. de 2019
Dear Valued Guest, Thank you for sharing your review through booking.com. It was a pleasure to have you at Al Falaj Hotel. We are elated to know that you enjoyed your stay and the facilities. We thank you once again for your patronage and Let us assure you that we will continuously strive for improvement to make your future stays even better. Thanks & Regards

10/10 - Excelente

Lorna

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excellent hotel for a few nights in Muscat
The hotel was well run and the rooms spacious and clean. Excellent choice for breakfast. Muscat is spread out so you need a taxi to take you to different areas.
Hospedou-se por 2 diárias em abr. de 2019
Resposta de Girish. S em 6 de mai. de 2019
Dear Lorna, Thank you for sharing your review through hotels.com. It was a pleasure to have you at Al Falaj Hotel. I am glad that you thoroughly enjoyed your stay and the hospitality rendered by the team and thank you for the kind words of appreciation for the facility. We thank you once again for your patronage and sincerely hope to see you again at Al Falaj Hotel. Thanks & Regards

2/10 - Terrível

Viajante verificado

Pontos positivos: Serviço e funcionários
Looks ok at first sight. Nice clean commin area. Swimming pool pretty small, but ok.
Hospedou-se por 2 diárias em mar. de 2019
Resposta de Girish. S em 22 de mar. de 2019
Dear Valued Guest, Your kind comments are highly appreciated. Let us assure you that we will continuously strive for improvement to make your future stays even better. Thanks & Regards