⭐ 1-Star Review: Left Immediately — Filthy, Outdated, and Not Worth the Cost
We had booked the Riviera Marriott in Monaco expecting a quality stay, but we ended up leaving without even spending the night. The room was filthy, with musty air, stained carpets, cracked tiles, and walls full of scuffs and dings. The bed had springs sticking out, and everything felt neglected and unsanitary. The lobby carpets were just as dirty, and no staff greeted us on arrival — they were cold and unwelcoming, with no concierge service in sight.
To make matters worse, when we decided to leave due to the unacceptable conditions, the hotel refused to offer a refund.
The area around the hotel is also quite inconvenient — there are no real amenities nearby, just a small, outdated mall, and you’ll need to take a cab just to get anywhere decent, which becomes very expensive very quickly.
This is not the standard you’d expect from a Marriott — or any hotel in Monaco, frankly. Avoid this property entirely unless major renovations and management changes are made.