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Avaliações de Riad Aladdin

4 out of 5
Riad Aladdin
7 Derb Toureg Berrima, Marrakech

Avaliações

7,0

Boa

Nota 10 - Excelente. 10 de 30 avaliações" "
Nota 8 - Boa. 9 de 30 avaliações" "
Nota 6 - Ok. 2 de 30 avaliações" "
Nota 4 - Insatisfatória. 3 de 30 avaliações" "
Nota 2 - Terrível. 6 de 30 avaliações" "

7,6/10

Limpeza

7,8/10

Serviço e funcionários

9,2/10

Comodidades

6,8/10

Condições e instalações da propriedade

10/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Ana Sofía Ibarra

Viagem em grupo
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
It is a very well-located Riat. It is beautiful inside, and the staff is super kind! The room we had was very well distributed, great size! It was just too close to the restaurant, so if you don't have plans to wake up early, I suggest to ask for a room on the other side. My only suggestion to the place is to change the bed top covers because, although they are very cute, they gather a lot of dust.
Hospedou-se por 2 diárias em mar. de 2024

10/10 - Excelente

Manuel

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Poder darte un baño en la piscina despues de visitar Marrakech no tiene precio. Está a 1 minuto (real) del Palacio de Badi, a 5 minutos escasos de Las Tumbas Saadies y a 2 minutos del Palacio de Bahía. El taxi te deja o recoge en la puerta, así como las excursiones que contrates. La plaza está a 10 minutos pero se puede ir por 3 calles diferentes llenas de tiendas así que el paseo tiene su encanto siempre
Hospedou-se por 2 diárias em abr. de 2023

10/10 - Excelente

William

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great experience. Staff super friendly. One thing I would note is that the google maps is wrong about the location—Riad Aladdin is on Rue de Berrima next to a restaurant. Coming from rue tougma it is before you would turn right onto derb touareg. It took me 30 minutes of walking down dimly lit alleyways on Derb touareg until I figured out that it wasn’t there. Overall, I had a pleasant sleep and they have a sauna, a roof deck, and other amenities (I did not use these, but they do have them), but do keep in mind that the google maps is wrong about the location.
Hospedou-se por 1 diária em fev. de 2023

10/10 - Excelente

Salvatore, Catania

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Bellissimo posto. Consigliatissino. Personale gentile
Hospedou-se por 7 diárias em jan. de 2020
Resposta de chris em 11 de fev. de 2020
thanks for you feedback :)

2/10 - Terrível

Viajante verificado

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Run down property I don’t think it was 41/2 star as stated I would rate 2 stars The other hotel was almost the same price which was a real 5 star hotel
Hospedou-se por 8 diárias em jan. de 2020
Resposta de Chris em 7 de fev. de 2020
Dear pratibhaben jiwani , It is always better to leave a review with his name than anonymous :) our hotel would be a one or two star ..... Perhaps your are an expert in hotel classification? let's be serious, We can understand you don't like the Riad but it is not a reason to claim a full refund of your total stay, (and you choosed an cheaper non refundable rate). Riads in Morocco are Guest Houses, they are historic dwellings that have been rehabilitated into hotel structures. Obviously, we refuse any refund since you threatened to put a bad review on us if we didn't reimburse you (blackmail) Have a lovely day kind regards Chris

10/10 - Excelente

Viajante verificado

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very pleasant, the staff was very nice and helpful
Hospedou-se por 2 diárias em nov.. de 2019
Resposta de chris em 17 de dez. de 2019
Dear Guest Thanks so much for your feedback

8/10 - Boa

Franck

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em out. de 2019
Resposta de Françoise em 5 de nov. de 2019
Dear Franck thanks so much for your feed back kind regards Chris

2/10 - Terrível

Viajante verificado

Viagem a dois, Viagem com a família, Viagem com família e crianças pequenas
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This place was extremely unclean and unkept. If I had known earlier I would not have booked it as I was traveling with a newborn baby and it was disgusting. The staff were unhelpful and were so annoyed even at the smallest request. I am so disappointed that Expedia would even advertise this horrible riad.
Hospedou-se por 3 diárias em mar. de 2019
Resposta de Manager em 19 de mar. de 2019
Very surprised by this review after answering with smiles that everything went well! You are traveling with a 4-month-old child while smoking shisha in the window of your room. Could not access the room for housekeeping during your stay on the grounds that it was never the moment! You were left in your room during the whole stay, but why did you stay there if you were so unwelcome? Very good end of stay in Morocco :)

8/10 - Boa

AnnE, Buckinghamshire England

Viagem a dois
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
A really lovely typical Riad. Extremely friendly helpful staff. Comfortable bedroom with outdoor roof terrace, great for some late afternoon sunbathing. Ideally located , just inside the Médina, for exploring all that is the old city of Marrakesh. Be aware that the pool is really a water feature and not really one that is used for swimming. Massage very good!!
Hospedou-se por 3 diárias em fev. de 2019
Resposta de manager em 27 de fev. de 2019
Thanks ANNE for your feedback kind regards

2/10 - Terrível

Viajante verificado

Viagem em grupo
Pontos negativos: Serviço e funcionários
The manager was VERBALLY ABUSIVE AND THREATENED VIOLENCE towards myself and my friend over a $12 taxi charge miscommunucation. This was after the staff had already been extrmely lukewarm throughout our stay (requests were often met with eyerolls). At times the staff was attentive, but none of it matters when the owner is someone who literally threatens violence over women (which is unacceptable under any circumstances). My friends and I will be seeking a refund and would HIGHLY advise against staying here until they address their issue with their staff.
Hospedou-se por 3 diárias em dez. de 2018
Resposta de manager em 3 de mar. de 2019
Dear ANONYMOUS Obviously you did not come to Riad ALADDIN. What is your name and dates of your stay?

2/10 - Terrível

Anand

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Least said the better ..disinterested staff..lack of hygiene and cleanliness. I can go on writing but not worth my time.
Hospedou-se por 3 diárias em dez. de 2018
Resposta de manager em 2 de mar. de 2019
Dear Anand Surprised to read that ... Are you be able to give your name and date of stay ? All the Best

8/10 - Boa

ISA, ST REMY DE PCE

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
RIAD INTIME
Petite structure bien placée dans la médina, beaux extérieurs, petit déjeuner excellent, personnels agréables, une jolie adresse si vous voulez passer quelques jours à Marrakech, rapport qualité prix plus que correct. N'hésitez pas à essayer le Hammam, très typique.
Hospedou-se por 3 diárias em abr. de 2018

10/10 - Excelente

Gretchen

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
We enjoyed our stay!
We enjoyed our stay at the Riad Aladdin very much. I loved waking in the morning to the sounds of donkeys and horses heading to market. The location was perfect- walking distance to so much that we wanted to see. Even though the Aladdin is centrally located, outside noises were not a problem. It is quiet and peaceful within the riad. We ended our stay with massages at the riad, which were very relaxing. The argan oil used was so nourishing to the skin! We would definitely stay at the Riad Aladdin again. Just one thing- if you plan on reading when in the room, you might want to bring a head lamp. Loved the decorations and ambiance of the room, but the dim lighting made it difficult for my aging eyes to read.
Hospedou-se por 3 diárias em jan. de 2018

10/10 - Excelente

Linh, Seattle

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Really nice for the price
The staff was very welcoming and helpful to all our questions. Definitely book dinner with them at least once. One of best meals we had during our time in Morocco was at Riad Aladdin. Their chicken tagine with olives was so amazing. At the end of our stay we felt slightly rushed out even though we checked out at 11AM. I figured that would be a normal time to check out but perhaps they needed to quickly make the room for a new guest?
Hospedou-se por 2 diárias em out. de 2017

2/10 - Terrível

je ne remettrai jamais les pieds chez vous ! déçu par la qualité de ce lieu

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade e conforto do quarto
En TRAVAUX !!!
Mauvais quel déception sauf le personnel qui est vraiment adorable et ce Mr Christophe (patron je suppose) qui est juste la pour ramasser son argent à peine un bonjour avec son chien sous le bras qui a vu votre commentaire et qui n'a même pas la décence de venir s'excuser pour l'inconfort de son riad... Réveil à 8h30 le dimanche par les coups de burins car il rénove les chambres même pas une indication sur le site pour prévenir c'est malhonnête de plus je me retrouve dans une chambre standard de 22m2 pour le prix d' un 28m2 c'est indécent vous avez beau en parler au personnel qui est adorable mais qui sont impuissant de pouvoir faire quelque chose pour vous
Hospedou-se por 4 diárias em ago. de 2017

6/10 - Ok

Tommy, Bolzano

Pontos positivos: Serviço e funcionários
Buona posizione
Riad in buona posizione, a 10 minuti dalla piazza jamaa el fna, vicinissimo al palazzo El badii, palazzo Bahia. Comodo il transfer che offre il Riad a 10€ a persona. Colazione completa in stile marocchino, buona. Le camere sono carine, nel complesso la pulizia è buona, l unica cosa era un po' freddo, essendo dicembre ci può stare.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Close to amenities
First impression of the hotel from outside was not appealing it was terrible it was off putting it needs a lot of work I.e refurbishing and tidying up As you walk through the door fantastic as expected nice and traditional really enjoyed my stay will be visiting again hopefully

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Top Lage
Die Lage des Hotels war super. Nur die Zimmer Richtung Koranschule sind etwas laut. Sonst ist alles sehr schön.

4/10 - Insatisfatória

Lina, Köln

Pontos positivos: Conforto do quarto
Pontos negativos: Serviço e funcionários
Viel versprochen - wenig gehalten
Auf den ersten Blick sieht das Riad ganz nett aus, die Zimmer sind gemütlich und ganz nett eingerichtet. Beim näherer Betrachtung erkennt man allerdings gewisse Mängel (Farbe blättert ab, Spinnweben). Der Service war unter aller Sau. Bedient wurde man nur wenn man das Personal angesprochen hat, Getränke mussten z.T. selber aus dem Kühlschrank geholt werden. Das Personal sitzt im Gästebereich mit Füße hoch und beschäftigt sich mit dem Handy. Englisch gesprochen wird sehr schlecht - der einzige kompetente Mitarbeiter Christophe sitzt am Empfang, allerdings haben wir ihn nur 1 mal direkt an der Anreise angetroffen wo wir zum Glück alles geklärt haben, er ist sehr freundlich und hilfsbereit und spricht auch sehr verständlich englisch. Das Frühstück dauert sehr lange, ist geschmacklich ok. Beim Check-Out gab es eine handgeschriebene Rechnung auf einen Schmierzettel. Angegeben wird ein Safe der auf den Zimmern nicht vorhanden ist, ein Innen- und Außenpool wobei es immer der selbe ist je nach Saison scheinbar nur anders nutzbar, da er sich aber in mitten der "Lobby" befindet, möchte man dort nicht schwimmen gehen. Bei der angegeben Hotelausstattung (Concierge-service, 24-H-Rezeption, W-LAN und kostenfreies Wasser im Zimmer und von einer Bar/Lounge) war nichts zu sehen. Sehr enttäuschend.

4/10 - Insatisfatória

Viajante verificado

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade e conforto do quarto
depends on room
We stayed one of nice room on third floor but another room my friend stay which is in second floor and cheaper was actually nicer. (Her room could connect to wifi, a bit bigger, seems cleaner) hotel was not bad but maybe simply older than the picture you see in hotels.com page. Location and breakfast was nice. But I think we could find another hotel with same quality but cheaper price.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ruhig und schön
Für den Preis absolut gu. sehr schöne Zimmer. Sehr ruhig und eine tolle Terrasse. Etwas kleiner und dunkler als auf den Fotos. Sehr gutes Personal.

6/10 - Ok

Gillles, Tours

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Conforto do quarto
Riad typique mais confort rustique
Hôtel globalement agréable, personnel très sympathique et accueillant. Chambres propres mais exigûes avec quasiment pas de possibilités de rangement Piscine minuscule.

8/10 - Boa

laura, UK

Pontos positivos: Limpeza e serviço e funcionários
Riad Aladdin-full of Moroccan charm and character
Enjoyed a weeks stay at the Riad Aladdin. Lovely ambience and only a short walk from the main square. Lovely breakfast served with a variety of local breads and cakes on offer. Rooms could do with a little updating, eg, towels were old and shower not brilliant. However, rooms cleaned daily and staff very helpful if we needed anything else.

4/10 - Insatisfatória

Rob, Australia

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I don't recommend this hotel
We travelled as a family of 6 people. We booked quite a few months in advance but On arrival we had to ask to change two of the three double rooms. In one of them the mattress was so soft that the couple rolled into the middle on top of one another. In the room they were changed to the heating didn't work (it was 22 December) and there was only one blanket on the bed. The second double room was really dirty and the bathroom was filthy. The only lighting was a dark red lamp which really didn't disguise the state of the room. When we complained, the owner said, " This is a Riad and the building is old". When we said we'd been travelling in Morocco for 10 days already and staying in riads, she changed her tune and showed us to a newly painted room.
Resposta de Ikr em 14 de jul. de 2015
hello Thank you for choosing Aladdin and took the time to leave your impressions. We are disappointed that some aspects where not OK for you We have with great pleasure offered to you two other rooms than those that did not suit you. It is very cold at night in Marrakech in the month of December and the temperature is always low in public areas. However, we light the fireplaces and outdoor heaters. All you needed to ask for extra blankets and we would have given you great pleasure. Regarding the condition of the rooms, it's not dirt as you mention but the "patina" on the old traditional materials, which gives all the charm to Aladdin. Regarding breakfast we are sorry for all our guests are always very pleased and grateful for the quality of breakfasts. Just check out the review on TripAdvisor. Kind regards

10/10 - Excelente

Travelling Adrian, Australia

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The Perfect Riad!
From the moment we arrived to the moment we left the staff at Riad Aladdin went out of their way to make us feel at home. The riad itself is beautiful and has a lot of charm. I will definitely return next time I'm in Marrekech.

8/10 - Boa

marta, Poznan, Poland

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Medina riad
Locatated in the city center, beautiful rooms and terrace but a bit difficult to communicate in english with the staff

10/10 - Excelente

karol, belgique

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
tout comme dans un rêve
très bonnes impressions:un personnel très attentionné, des chambres propres confortables et bien décorées selon les respects de la tradition magique que représente un riad. L'emplacement de l'hotel est également irréprochable.

2/10 - Terrível

ali

Pontos negativos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto

8/10 - Boa

Lucia

Pontos positivos: Serviço e funcionários
Ausgezeichnete Lage
Für Menschen, die ohne Internet und TV leben können, ist das Riad Aladdin eine gute Wahl. Die Zimmer sind einladend eingerichtet. Die Betten sind etwas klein, aber in Marrakesch verbringt man nicht viel Zeit mit Schlafen. Das Riad hat liebevoll eingerichtete Innenhöfe und auch eine grosse Dachterrasse. In der Nähe hat es Sehenswürdigkeiten und 2 empfehlenswerte Restaurants. Alles in allem ein sehr schöner Urlaub.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Mitten in der Medina
Ein tolles Hotel wie aus 1001 Nacht. Wunderhübsche Innenhöfe, tolle Dachterasse, leckeres Frühstück. Man geht aus dem Hotel raus und ist mitten im Geschehen. Durch die dicken Mauern bekommt man von dem Trubel draußen aber gar nichts mit.